About The Position

The Medical Assistant is a key member of the Hope Network team, providing direct support, supervision, and person-centered care within residential programs. The position supports residents’ health, safety, daily living needs, and continuity of care while maintaining required documentation and regulatory compliance.

Requirements

  • High school diploma or GED.
  • Strong written and verbal communication skills.
  • Ability to work effectively with individuals with special physical, emotional, social, and vocational needs.
  • Ability to complete required training programs and maintain compliance standards.
  • Ability to support Hope Network’s mission and values.
  • Valid driver’s license with an acceptable driving record.
  • Compassionate and dependable, with a commitment to resident-centered care.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and respond effectively during crisis situations.
  • Strong attention to detail and medication administration accuracy.
  • Collaborative team player with problem-solving skills.
  • Commitment to safety, quality care, and regulatory compliance.
  • Ability to support individuals with diverse physical, emotional, and behavioral needs.

Nice To Haves

  • Graduation from an accredited Medical Assistant program or Certified Medical Assistant (CMA) credential.
  • At least one year of experience in a residential care setting.
  • At least one year of experience administering medications.

Responsibilities

  • Administer, monitor, and document resident medications according to policies and procedures.
  • Monitor residents’ health conditions and communicate changes to nursing staff and healthcare providers.
  • Support infection control, safety initiatives, and quality assurance practices.
  • Assist with activities of daily living, personal care, and resident supervision as needed.
  • Participate in developing and implementing treatment plans and nursing care plans.
  • Lead shift communication and medication reconciliation to ensure continuity of care.
  • Coordinate resident medical appointments and communicate with pharmacies, laboratories, and healthcare partners.
  • Complete documentation and records to maintain compliance with licensing, CARF, and organizational requirements.

Benefits

  • Competitive pay.
  • Medical, dental, and vision insurance (may vary based on job status).
  • Virtual Concierge Medical Services.
  • 403(b) retirement plan with company match up to 3%.
  • Generous paid time off (PTO).
  • Paid training and career growth opportunities.
  • Tuition reimbursement and scholarship opportunities.
  • Employee Assistance Program, including mental health and support.
  • Company-paid life insurance.
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