Medical Assistant (full-time)

Neopath Health•De Pere, WI
•Onsite

About The Position

The Medical Assistant assists practitioners and clinical team members with patient care and treatment in a primary care and/or occupational health care setting. Under a practitioner’s direction, the role includes administrative and clinical duties that help keep the clinic running smoothly. The Medical Assistant maintains patient flow, prepares and stocks exam and treatment rooms, and performs clinical skills such as taking vital signs, phlebotomy, and point-of-care testing. The position calls for strong interpersonal and organizational skills and contributes to an engaged clinical team and an exceptional patient care experience. This is a full-time position at an employer-sponsored primary care clinic in the De Pere, Wisconsin area. The schedule is 36 hours per week, working three 12-hour shifts, Monday–Wednesday or Wednesday–Friday. There are no weekends, holidays, or after-hours calls.

Requirements

  • Graduate of an accredited medical assistant program.
  • Current Basic Life Support (BLS) certification.
  • Basic computer skills.
  • Ability to cooperate, collaborate, and communicate with all levels within the organization.
  • Demonstrated organizational skills.
  • Demonstrated problem-solving and critical-thinking skills.

Nice To Haves

  • Current AAMA certification (preferred but not required).
  • Phlebotomy experience.
  • Electronic health record experience.

Responsibilities

  • Warmly greet patients and visitors in person and by telephone and make every effort to meet their needs.
  • Verify patient information by interviewing patients, reviewing or recording medical history, taking vital signs, and confirming the purpose of the visit, treatment, and pertinent health information.
  • Assist practitioners during examinations and procedures; prepare laboratory specimens; perform onsite laboratory tests; dispose of contaminated supplies; sterilize instruments; administer or dispense medications as directed; telephone prescriptions to pharmacies; draw blood; perform electrocardiograms; and remove sutures or perform other assigned duties.
  • Coordinate and maintain organized patient flow.
  • Prepare and support patients and assist practitioners with procedures.
  • Perform basic laboratory and testing procedures according to standards.
  • Administer injections, including immunizations, as ordered by practitioners.
  • Provide appropriate care throughout the care continuum, including for pediatric and elderly patients, and provide culturally sensitive care.
  • Document pertinent patient-related information in the electronic health record according to policy.
  • Clean, prepare, and stock exam rooms, treatment rooms, and workstations.
  • Contact patients regarding follow-up, test results, medical instructions, and patient education under a practitioner’s direction.
  • Communicate with outside clinical partners under a practitioner’s direction.
  • Assist with the care, cleaning, and sterilization of equipment and instruments.
  • Maintain equipment quality control.
  • Use safety standards and clinical best practices in all aspects of care delivery.
  • Follow NeoPath policies and processes.
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