About The Position

The Medical Assistant is a key member of ProMedica’s patient-centric care delivery model in an office setting. The role supports a safe patient experience and clinical excellence by gathering patient information, documenting reasons for visits, and obtaining vital signs. The Medical Assistant communicates with patients and coworkers, collaborates with leadership to recommend changes that improve patient care, and communicates with the healthcare team. The role also involves answering patient phone calls and relaying messages for providers or nurses. This summary describes the general nature and level of work and is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • Current BLS course card from the American Heart Association at the time of employment, or obtain BLS certification within 90 days of hire.

Nice To Haves

  • Previous experience in a medical office.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Gather data from patients.
  • Document the reasons for patient visits.
  • Obtain patient vital signs.
  • Communicate with patients, coworkers, and members of the healthcare team.
  • Collaborate with leadership to recommend changes that improve patient care.
  • Answer patient phone calls and relay messages for providers or nurses.
  • Help provide a safe patient experience and clinical excellence.

Benefits

  • Flexible benefits, including compensation and programs to support employees’ families, finances, and personal well-being.
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