Medical Assistant - Urgent Care South

St. Peter's Health Regional Medical Center•Helena, MT

About The Position

The Certified Medical Assistant (CMA) provides clinical and administrative support in a fast-paced ambulatory clinic setting, working closely with providers to deliver high-quality patient care. The role includes patient intake, rooming, taking vital signs, clinical documentation, diagnostic testing, medication administration, and assisting providers during examinations and procedures. The CMA serves as a liaison between patients and the care team to support timely, compassionate, and coordinated care while maintaining accurate electronic health records. The CMA also supports daily clinic operations, including scheduling, referrals, prior authorizations, prescription coordination, exam room preparation, and real-time patient communication. The role participates in quality improvement initiatives, promotes patient safety and compliance, and works collaboratively within a team-focused healthcare environment. St. Peter’s offers an internal training program for staff without MA certification, with classroom and on-the-job instruction. New hires receive comprehensive orientation and 4–6 weeks of hands-on preceptorship.

Requirements

High school graduate, HiSET, or GED equivalent preferred.
Current National Certified Medical Assistant designation required within 6 months of employment.
Valid and current Basic Life Support certification, with recertification every two years.
Ability to manage multiple tasks, stress, deadlines, difficult situations, and customer interactions effectively.
Professional, effective, non-judgmental, and empathetic interpersonal and communication skills for patient care and customer relations.
Ability to accept feedback and adapt to a changing environment, including flexibility in scheduling and department assignments.

Nice To Haves

One year of healthcare experience preferred.

Responsibilities

Room patients and perform patient intake.
Take and document vital signs.
Administer diagnostic tests, immunizations, and medications.
Assist providers during examinations and procedures.
Complete follow-up tasks, including calls, refills, and result reporting.
Maintain accurate electronic health records and clinical documentation.
Support scheduling, referrals, prior authorizations, and prescription coordination.
Prepare examination rooms.
Communicate with patients in real time and coordinate care with the care team.
Participate in quality improvement initiatives and promote patient safety and compliance.