Medical Assistant (MA) - Bridge Place Academy

Denver Health•Denver, CO

4d•$21 - $26

About The Position

The School-Based Medical Assistant Float works under general supervision to coordinate and manage primary health services, providing float coverage at School-Based Medical Services sites according to staffing needs. The role combines clinic administration and patient-flow support with back-office clinical assistance to Primary Care Practitioners. Administrative work includes outreach, patient scheduling and registration, insurance verification, registration work-queue maintenance, records management, referrals, and coordinating appointments, tests, and treatments. Clinical duties include rooming patients, taking vital signs and basic histories, identifying and communicating abnormal findings, preparing exam and treatment rooms, assisting with examinations and procedures, and safely administering medications and immunizations within the role’s scope. The position also supports laboratory work and specimen handling after required competency verification, and follows safety, infection-control, confidentiality, and documentation practices. Denver Health is an integrated academic healthcare system and Colorado’s primary safety-net healthcare system. The organization describes its work as mission-driven and emphasizes respect, belonging, accountability, and transparency.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma, Certified Clinical Medical Assistant (CCMA) credential, or registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship, or at least 6 months of direct patient-care experience in an outpatient setting.
BLS/CPR certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Knowledge of growth and development across the life span and ability to assess patient-status data and interpret relevant cultural information.
Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
Skill in establishing and maintaining effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, respond calmly and effectively in emergencies, interpret and apply guidelines and procedures, communicate clearly, and use computers and computer systems.

Nice To Haves

One year of experience working in pediatric services.
Spanish-speaking ability; bilingual skills are strongly preferred.

Responsibilities

Schedule and register patients for clinic visits, including insurance verification and eligibility checks.
Monitor and maintain assigned registration work queues daily.
Conduct outreach to school-site and community partners to inform them about clinic services.
Use school-based patient registries to evaluate needs and facilitate access to services.
Assist providers with procedures, including aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs; order tests as directed; and schedule follow-up appointments as directed.
Take vital signs and collect basic historical patient data accurately and efficiently.
Identify abnormal patient findings and promptly communicate concerns or significant changes in health status to the provider.
Prepare patients for examinations and assist with examinations, splint applications, minor procedures, and other medically related tasks within the role’s scope.
Coordinate clerical information needed for patient care, including referrals.
Assist patients with appointments and arrange prescribed tests and treatments.
Fax pertinent medical information and maintain patient medical records and other information.
Assist providers with routine treatment instructions.
Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Prepare exam and treatment rooms with necessary instruments and supplies, and maintain and restock clinical and office supplies and equipment.
Maintain a safe environment and follow agency safety and infection-control policies and procedures; help identify safety and infection-control issues.
Perform phlebotomy and laboratory procedures after competency is verified, and safely collect and process laboratory specimens.
Administer immunizations according to Epic Best Practice Advisory recommendations and/or provider direction for students with consent.
Participate in performance appraisals, competency reviews, goal setting, and peer review; accept and provide constructive feedback and apply it to practice.
Promote courteous, respectful relationships with employees, physicians, patients, and visitors.
Protect the confidentiality of patient information.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
100% paid parental leave for up to 6 weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center at the main campus and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts or perks on large brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, supporting career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness eligibility, plus free student-loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.