Medical Assistant (MA) - Bridge Place Academy

Denver Health and Hospital Authority•Denver, CO

About The Position

The School-Based Medical Assistant Float works under general supervision and provides float coverage across School-Based Health Center sites according to staffing needs. The role supports coordination and management of primary health services through clerical, patient-flow, and back-office clinical duties. Clerical work includes outreach, registration, insurance verification, records maintenance, and non-patient-care communications. Clinical support includes assisting Primary Care Practitioners with medication and immunization maintenance and administration, patient rooming, and other duties within the Medical Assistant scope. The Medical Assistant supports patient care from registration and rooming through examinations, procedures, referrals, testing, and follow-up. The position also maintains clinical supplies and equipment, documents care in patient records, and follows safety, infection-control, and confidentiality practices. The role floats among school-based sites as needed.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program and an active LPN license.
Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
Current BLS-Basic Life Support certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for establishing a safe work environment.
Knowledge of growth and development across the lifespan, and ability to assess patient-status data and interpret relevant cultural information.
Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, react calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and use computers and computer systems.

Nice To Haves

One year of experience working in pediatric services.
Spanish-speaking ability; bilingual skills are strongly preferred.

Responsibilities

Schedule and register patients for clinic visits, including insurance verification and eligibility checks.
Monitor and maintain assigned registration work queues daily.
Conduct outreach to site and community partners about clinic services.
Evaluate patient registries to identify needs and provide access to services.
Assist providers with procedures, including setup using aseptic and sterile techniques; administer medications and immunizations as directed; obtain EKGs; order tests as directed; and schedule follow-up appointments.
Take vital signs and basic historical patient data, identify abnormal findings, and promptly communicate concerns or significant health-status changes to providers.
Prepare patients for examinations and assist with examinations, splint applications, minor procedures, and other tasks within scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing medical information, and maintaining medical records and other information.
Help patients arrange tests and treatments prescribed by medical providers and provide routine treatment instructions with the provider.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including restocking rooms.
Maintain a safe environment by following safety and infection-control practices and help identify safety and infection-control issues.
Perform phlebotomy and laboratory procedures after competency is verified and safely collect and process laboratory specimens.
Administer immunizations in accordance with Epic Best Practice Advisory recommendations and/or provider direction for students with consent.
Participate in performance appraisals, competency reviews, goal-setting, and peer review; accept and provide constructive feedback and integrate feedback into practice.
Promote positive relationships with employees, physicians, patients, and visitors through courteous, respectful communication.
Protect patient confidentiality and maintain a secure and trusting environment.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans; employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and other perks.
Tuition reimbursement and assistance.
Education, coaching, and professional development opportunities through the Workforce Development Center.
Career advancement pathways and a professional clinical advancement program with shared governance.
Public Service Loan Forgiveness-eligible employer, with free student-loan coaching and assistance navigating the program.
Eligibility for National Health Service Corps and Colorado Health Service Corps programs.