Hybrid Medical Assistant

Mass General Brigham•Somerville, MA

1d•Hybrid

About The Position

Mass General Brigham’s Population Health team is committed to improving preventive care delivery for older adults through innovative, accessible, and patient-centered onsite in person and increased virtual care. You will support the new Annual Wellness Visit Program. You will also have the opportunity to support other programs, of similar patient populations, to support patient volumes. Under the direct supervision of a provider, the Population Health Medical Assistant plays a critical role in this mission by partnering with Advanced Practice Providers (APPs) to deliver seamless, high-quality virtual visits. Through careful preparation, documentation, and patient engagement, the PHSO Medical Assistant (MA) ensures each visit is efficient, comprehensive, and personalized to the patient’s needs. This position supports the Population Health team’s broader goal within the new program: 1. Increasing completion rates for Annual Wellness Visits among Medicare patients. 2. Enhancing access to preventive care through virtual and in person modalities. 3. Reducing provider administrative burden and optimizing clinical workflows. 4. Coordinating follow-up visits 5. Assisting to gather information outstanding to close care gaps 6. Supporting PHSO programs annual wellness visits, cardiac kidney metabolic, advanced chronic kidney disease programs in clinical support responsibilities as a medical assistant to these teams As part of the Population Health department, this role contributes to Mass General Brigham’s systemwide efforts to improve quality, equity, and patient experience while supporting sustainable, value-based care for aging populations.

Requirements

High School Diploma or Equivalent required
Certified Medical Assistant - Active Certification required
Direct MA experience or medical field work 1-2 years at least required
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Managing one's own time and the time of others
M-F Eastern Business Hours 8am or 830am ET start time required.
Candidate must be flexible for business needs.

Nice To Haves

Basic Life Support [BLS Certification] preferred
Experience with annual visits, rooming and supporting geriatric patients who receive Medicare benefits is a plus
Phlebotomy experience highly preferred
Phlebotomy experience/training

Responsibilities

Conducting initial assessment, rooming, vital signs, as well as risk assessment is important with patients to update provider on their history.
Take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
Room the patient
Take vital signs and document in Epic patient record
Perform EKG and upload to Epic patient record
Supply and stock the patient room with MRSA / MSSA swabs
Collect completed MRSA/MSSA swabs and sent to testing
Perform labs and send for testing