Medical Assistant III (Hybrid) - Neurology

Washington University in St. Louis • Brewton, AL

1d • Hybrid

About The Position

This position may lead the work of Medical Assistants I and II in the clinical operation of a patient care setting, and/or acts as the primary clinical resource in a large multi-physician clinical practice. The Medical Assistant III functions within the department by preparing and maintaining exam rooms, preparing charts, obtaining reports and records, directing patient flow, and ensuring the overall smooth running of the clinical office.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Basic Life Support certification (American Heart Association or American Red Cross; online certifications without a skills assessment component are not sufficient).
• Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers).
• Medical Assistant credentials must be obtained from in-person proctored exams from NHA, AAMA or AMT (in-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources).
• Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam within six months of hire date (or within a shorter time frame if noted by hiring manager).
• Substitution: Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.

Nice To Haves

• 3 years of Medical Assistant experience.
• 1 year of Supervisory experience.
• Knowledge of Anatomy.
• Communication skills.
• Proficiency with Electronic Medical Records (EMR).
• Interactive Communication skills.
• Interpersonal Relationships skills.
• Knowledge of Medical Terminology.
• Knowledge of Physiology.
• Telephone Communications skills.

Responsibilities

• Interact directly with patients in clinic setting and complete tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepare for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assist with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
• May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assist in orientating and training new Medical Assistants.
• Direct patient flow, assist with special procedures/treatments, and complete requisitions.
• Route phone messages, patient questions and telephone communications to appropriate personnel.
• Assist with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Complete necessary paperwork and documentation in a timely manner.
• Answer basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per WashU guidelines.
• Monitor supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain required HIPAA compliance; maintain skills/competencies and participate in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
• Comply with OSHA, state and federal regulatory sources/standards.
• Participate in quality improvement activities to ensure appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources for continued childcare needs.
• Adult care resources.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees