Medical Assistant, OBGYN

St. Luke's University Health Network•Allentown, PA

19d

About The Position

The Medical Assistant, Practice Operations supports the delivery of healthcare in an OBGYN practice as a professional member of the interdisciplinary team, demonstrating and promoting the organization's values. The role includes preparing patients and medical records for appointments, providing directed patient care, coordinating with providers and the Care Team, maintaining clinical supplies and rooms, and completing administrative tasks as needed. The Medical Assistant also participates in departmental activities and quality improvement initiatives.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Complete a 30/60/90-day onboarding checklist where applicable.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence, and confer with the provider to determine needed services.
Complete pre-charting for value-based care items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; record height, weight, and vital signs; update medication lists, allergies, and personal, family, and social history; inquire about smoking status; document the reason for the visit; and assist with demographic information.
Provide other patient care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education on chronic conditions, laboratory or other testing, and specialist visits.
Participate in department activities and meetings, help resolve identified problems as a team member, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and orders; dispose of expired sample medications and stock rooms to set par levels.
Perform administrative tasks as needed, such as check-in and check-out functions and opening and closing office procedures.
Bring suggestions for improvement to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality improvement initiatives.
Complete other related duties as assigned.