About The Position

At Hometown Urgent Care, the Medical Assistant supports healthcare delivery by assisting healthcare professionals with clinical and administrative tasks and helping ensure patients’ safety, welfare, and comfort. This part-time float position covers the Clime Rd and Hilliard locations and requires at least two days per week, including every other weekend; weekend-only availability is not sufficient. The role also requires travel to care centers within the designated region. The Medical Assistant takes patient histories and vital signs; performs screenings, point-of-care tests, phlebotomy, and injections; assists providers with examinations and procedures; and handles specimen documentation, medication dispensing, and related patient records. The role also includes occupational medicine testing, patient registration and payment collection, referrals and follow-up, maintaining equipment and examination rooms, stocking and cleaning the site, supporting patient flow, and training other team members. Additional responsibilities may be assigned.

Requirements

  • Basic computer skills, including use of Electronic Medical Records (EMR).
  • Ability to work independently without close supervision and consistently exercise discretion and sound clinical and professional judgment.
  • Ability to complete and maintain CPR certification.
  • Availability for at least two days per week, including every other weekend; weekend-only availability is not sufficient.
  • Ability to travel to care centers within the designated region.

Nice To Haves

  • One to two years of previous experience working in a physician practice or clinic setting is preferred.

Responsibilities

  • Take patient histories and obtain vital signs.
  • Perform basic tests and screenings, including vision and hearing tests, urine drug screens, breath alcohol testing, EKGs, and pulmonary function testing.
  • Perform phlebotomy and collect laboratory samples.
  • Complete paperwork and computer records for laboratory tests involving blood, urine, tissue, and culture samples.
  • Administer subcutaneous, intradermal, and intramuscular injections and complete required procedure paperwork according to policy.
  • Perform point-of-care tests, including strep, mono, glucose, influenza, urine pregnancy, and urinalysis tests.
  • Dispense and document medications and other treatment modalities.
  • Maintain sterile technique; clean and sterilize instruments; and use the autoclave properly.
  • Schedule and coordinate records for patients’ ancillary care.
  • Assist providers with examinations and testing, including pelvic exams, eye and ear irrigations, incision and drainage, and splinting or Ortho-Glass preparation.
  • Perform occupational medicine testing, including urine drug screens, breath alcohol testing, audiograms, and DOT physicals.
  • Maintain confidentiality of patient information in accordance with HIPAA and protect patients’ rights.
  • Ensure equipment is working and report malfunctions to the manager.
  • Log laboratory procedures and process related paperwork using computer equipment as directed.
  • Handle patient callbacks, physician and specialist referrals, pharmacy issues, and patient education.
  • Maintain examination rooms, sterilize equipment, and stock medical supplies.
  • Perform duties that support efficient patient flow.
  • Explain accepted and out-of-network insurance and pricing to patients; collect and record payments; and complete registration screens promptly.
  • Travel to care centers within the designated region.
  • Clean and stock the site with other team members.
  • Train other team members.
  • Perform additional job responsibilities as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Free urgent care at any Hometown Urgent Care for the employee and immediate family
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