About The Position

At Hometown Urgent Care, Medical Assistants support healthcare delivery through clinical and administrative tasks that help ensure patients’ safety, welfare, and comfort. The role covers the Clime Rd and Hilliard locations and requires working at least two days per week, including every other weekend; weekend-only availability is not currently sufficient. The Medical Assistant may travel to care centers within the designated region. Duties include patient intake and clinical support, testing and specimen collection, medication and treatment documentation, assisting providers, maintaining equipment and examination areas, coordinating referrals and follow-up, registration and payment processing, and protecting patient confidentiality. Additional responsibilities may be assigned.

Requirements

  • Basic computer skills, including use of Electronic Medical Records (EMR).
  • Ability to function independently without close supervision and consistently exercise discretion and sound clinical and professional judgment.
  • Ability to complete and maintain CPR certification.

Nice To Haves

  • One to two years of previous experience working in a physician practice or clinic setting is preferred.

Responsibilities

  • Take patient histories and obtain vital signs.
  • Perform basic testing and screenings, including vision and audio testing, urine drug screens, breath alcohol testing, EKGs, and pulmonary function testing.
  • Perform phlebotomy and collect laboratory samples.
  • Complete paperwork and computer work for ordered tests on blood, urine, tissue, and culture samples.
  • Administer subcutaneous, intradermal, and intramuscular injections and complete required documentation.
  • Perform point-of-care testing, including strep, mono, glucose, influenza, urine pregnancy, urinalysis, and blood glucose tests.
  • Dispense and document medications and other treatment modalities.
  • Use sterile technique; clean and sterilize instruments; and properly use the autoclave.
  • Schedule and coordinate records for patients’ ancillary care.
  • Assist providers with exams and testing, including pelvic exams, eye and ear irrigations, incision and drainage, and splinting or Ortho-Glass preparation.
  • Perform occupational medicine testing, including urine drug screens, breath alcohol testing, audiograms, and DOT physicals.
  • Maintain confidentiality of patient information in accordance with HIPAA and protect patients’ rights.
  • Ensure equipment is working and report malfunctions to the manager.
  • Log completed laboratory procedures and process related paperwork using computer equipment as directed.
  • Handle patient callbacks, physician and specialist referrals, pharmacy issues, and patient education.
  • Maintain examination rooms, sterilize equipment, and stock medical supplies.
  • Help maintain good patient flow.
  • Explain accepted and out-of-network insurance and pricing to patients; collect and record payments; and complete registration screens promptly.
  • Travel to care centers within the designated region.
  • Clean and stock the site with other team members.
  • Train other team members.
  • Perform additional job responsibilities as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Free urgent care at any Hometown Urgent Care for the employee and immediate family
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