Medical Assistant (MA)

Urgent Care for Children • Huntsville, AL

11d • Onsite

About The Position

As a Medical Assistant in Huntsville, Alabama, you will provide clinical support and coordinate patient-facing administrative functions to help ensure smooth clinic operations, particularly during launch and early growth phases. You will support providers, patients, and families from check-in through discharge, rotating between clinical and coordination duties according to operational needs.

The role includes welcoming and preparing patients, collecting intake information and vital signs, conducting defined-scope assessments, performing point-of-care testing and intramuscular injections, and assisting providers with patient care. You will also perform diagnostic X-rays according to clinic protocols and safety standards, with training provided. Administrative duties include registration, scheduling, calls, EMR documentation, care coordination, and support for clinic opening and closing. The position calls for flexibility, teamwork, and a commitment to compassionate, inclusive, family-centered care.

Clinic hours and shifts vary. For Huntsville and Madison, the stated windows are Monday through Friday, 12 p.m. to 8 p.m., and Saturday and Sunday, 8 a.m. to 6 p.m. Full-time clinicians are expected to work at least four weekend shifts per month and participate in holiday coverage. Evening, weekend, and qualifying holiday premium pay may apply. The posting also describes separate PRN availability and holiday expectations.

Requirements

• High school diploma or equivalent.
• BLS certification required.
• At least 1 year of experience in a medical assistant or patient-facing healthcare role.
• Comfort navigating electronic medical records and scheduling systems.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Collaborative mindset and willingness to be cross-trained.
• Commitment to compassionate, inclusive, and family-centered care.
• Full-time clinicians must work a minimum of four weekend shifts per month.
• Holiday coverage is required, including one enterprise-designated winter holiday, one enterprise-designated summer holiday, and one designated high-impact holiday.

Nice To Haves

• Current Certified Medical Assistant (CMA) certification is preferred.

Responsibilities

• Greet, room, and prepare patients for appointments.
• Complete patient intake, obtain vital signs, and conduct defined-scope assessments.
• Perform point-of-care tests, including strep, flu, RSV, COVID, and hemoglobin testing.
• Perform intramuscular injections safely and monitor patients for adverse reactions.
• Perform diagnostic X-rays according to clinic protocols and safety standards; training is provided.
• Assist physicians and advanced care practitioners with patient care.
• Prepare exam rooms and maintain infection-control standards.
• Support medication refills, prior authorizations, referrals, and patient recall efforts.
• Ensure patient charts are accurate and up to date in the EMR.
• Welcome patients and guide them through check-in and registration.
• Collect and verify demographic and insurance information in the EMR.
• Schedule appointments, follow-ups, consultations, and referrals.
• Answer and manage incoming calls professionally and empathetically.
• Support outreach related to quality measures and follow-up care.
• Communicate with clinical and administrative teams to support continuity of care.
• Assist with clinic opening and closing procedures and general organization.
• Rotate between clinical and coordination duties and provide cross-coverage as needed.
• Contribute to workflow optimization and continuous improvement.
• Represent the clinic’s mission, vision, and values positively.

Benefits

• Full benefits including health, dental, and vision insurance.
• Competitive compensation with shift differentials and premium-pay opportunities.
• Opportunities for professional growth, internal development, and career progression.
• Supportive leadership and cross-functional collaboration.
• Collaborative, mission-driven workplace focused on kindness, equity, and service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED