Medical Assistant - Cardiology

Health First Careers•Brevard County, FL

26d

About The Position

The Medical Assistant Certified provides whole-person care throughout office visits, including patient intake, test results, screenings, laboratory work, medication administration, and closure of care gaps. The role delivers patient-centered service to patients, families, and other care providers. The Medical Assistant performs clinical intake and point-of-care tests, prepares patients and materials for examinations, administers medications as ordered, collects specimens, and tracks and communicates test results. The position also maintains supplies and equipment, supports patient flow, follows safety and infection-prevention procedures, and completes accurate documentation in the Electronic Medical Record. Additional duties include customer follow-up and education, responding to calls and messages, and providing coverage for other office functions or departmental needs.

Requirements

High school diploma or equivalent.
Technical diploma in Medical Assisting, or at least six months of additional related clinical experience in lieu of the technical diploma.
Current American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from an approved organization: AAMA, AMT, NHA, NCCT, ARMA, NAHP, or AMCA.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to pass colorblind testing for point-of-care tests that require color change.
Strong customer service skills, including knowledge of recovery techniques.
Knowledge of medical terminology.
Ability to assist more than one provider at a time.

Responsibilities

Prepare and perform point-of-care testing, such as urine dipstick and blood glucose tests.
Conduct clinical intake, including vital signs and medical, surgical, and social histories, and verify current medications.
Arrange and administer medications as ordered by the provider, following the “6 Rights” of Medication Administration and completing required documentation and coding. Controlled substances, insulin, and allergy doses must be checked by an LPN, RN, or Licensed Practitioner.
Stock and order supplies, maintain equipment, and coordinate medical supply ordering with the site manager.
Set up patients for examinations and prepare requested notes, diagnostic test results, and imaging for the provider.
Perform point-of-care testing and collect specimens as directed by the provider.
Track and communicate laboratory and diagnostic study results to patients through calls, portal messages, or EMR buckets; communicate abnormal findings to Licensed Practitioners and document accurately.
Follow safety policies and infection-prevention procedures, maintain clean environments and equipment, and complete required adverse-event, infection-control, and quality-control documentation.
Comply with office policies and procedures, OSHA standards, and HIPAA privacy regulations.
Maintain patient flow after check-in and discuss patient flow with the Licensed Practitioner based on urgency and daily patient load.
Provide coverage for other Health First Medical Group or office functions, including registration, payment collection, checkout, and appointment scheduling.
Answer internal and external calls and direct messages to appropriate individuals, complete EMR documentation, and liaise between support services and clinical divisions.
Provide customer follow-up and education to encourage participation in care, respect individual needs, and adapt communication to customers’ expectations, age, culture, and differences.
Deliver excellent customer service to patients, families, and other care providers.