MEDICAL ASSISTANT- Family Care

St. Charles Health System•Sisters, OR

2d•Onsite

About The Position

The Medical Assistant supports daily patient flow for assigned physicians and uses triage skills to gather information for designated staff to assess patient health needs and to anticipate physicians’ needs related to patient care. The role collaborates with physicians and non-clinical staff to provide comprehensive, compassionate health care. The position does not manage other caregivers. The role is based in Family Care at the Sisters, Oregon clinic within St. Charles Health System. The Medical Assistant escorts patients to exam rooms, prepares them for physician assessment, maintains patient medical records, assists physicians with phone requests, performs requested ancillary or surgical procedures (excluding administration of IV medication), and maintains equipment and supply inventory. The position also supports organizational values and continuous improvement, promotes a safe environment, maintains professionalism and confidentiality, follows applicable laws and policies, and provides timely, efficient, accurate customer service and patient care. Travel to business functions, trainings, meetings, and St. Charles Health System worksites may be required.

Requirements

High school diploma or GED.
Current MA certification from AMT, NCCT, AAMA, NAHP, or NHA; alternatively, current Oregon licensure as an intermediate or paramedic-level EMT, LPN, RN, or Athletic Trainer.
AHA Basic Life Support for Healthcare Provider certification.
Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
Working knowledge of medical practice management information systems.
Basic knowledge of physician office documentation standards.
Ability to maintain confidentiality and meet HIPAA requirements.
Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting Program must have one year of Medical Assisting experience.
Ability to wear appropriate personal protective equipment required to perform the job safely.

Nice To Haves

Graduate of an accredited Medical Assistant program.
Two years of Medical Assisting experience.

Responsibilities

Escort patients to exam rooms and prepare them for physician assessment.
Record and maintain patient medical data in medical charts.
Assist physicians with phone requests from patients, medical professionals, and institutions.
Perform physician-requested ancillary and/or surgical patient procedures, excluding administration of IV medication.
Maintain equipment, instruments, and supply inventory levels.
Support the organization’s vision, mission, and values.
Support Lean principles of continuous improvement and act as a champion of change.
Help maintain a safe environment for caregivers, patients, and guests.
Conduct activities professionally and maintain confidentiality.
Comply with applicable laws, regulations, policies, and procedures; report known or suspected violations and cooperate with organizational investigations and proceedings.
Provide timely, efficient, and accurate customer service and/or patient care.
Travel to business functions, trainings, meetings, and St. Charles Health System worksites as needed.
Perform additional duties of similar complexity as required or assigned.