Medical Assistant - Family Care

St. Charles Health System•Sisters, OR
•Onsite

About The Position

The Medical Assistant supports daily patient flow for assigned physicians at a Family Care Clinic in Sisters, Oregon. The role uses triage skills to gather information for designated staff to make appropriate patient health assessments and anticipates physicians’ needs related to patient care. Medical Assistants collaborate with physicians and non-clinical staff to provide comprehensive, compassionate health care. This position does not manage other caregivers. The role is part of St. Charles Health System, whose Medical Assistants work across practices and specialties throughout Central Oregon. The Medical Assistant is expected to support the organization’s vision, mission, and values; promote a safe environment; maintain professionalism and confidentiality; comply with laws and organizational policies; and deliver timely, efficient, accurate customer service and patient care. The employee may be assigned additional duties of similar complexity. The position requires travel to business functions, trainings, meetings, and St. Charles Health System worksites, and the ability to wear required personal protective equipment.

Requirements

  • High school diploma or GED.
  • Current medical assistant certification from AMT, NCCT, AAMA, NAHP, or NHA, or current Oregon licensure as an intermediate- or paramedic-level EMT, LPN, RN, or Athletic Trainer.
  • AHA Basic Life Support for Healthcare Provider certification.
  • Basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
  • Working knowledge of medical practice management information systems.
  • Basic knowledge of physician office documentation standards.
  • Ability to maintain confidentiality and meet HIPAA requirements.
  • Candidates with NHA certification who qualified through work experience rather than graduation from an accredited Medical Assisting Program must have one year of Medical Assisting experience.
  • Ability to travel to business functions, trainings, meetings, and St. Charles Health System worksites.
  • Ability to wear the personal protective equipment required to perform the job safely.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • Two years of Medical Assisting experience.
  • NA certification.

Responsibilities

  • Escort patients to exam rooms and prepare them for physician assessment.
  • Record and maintain patient medical data in medical charts.
  • Assist physicians with phone requests from patients and other medical professionals or institutions.
  • Perform physician-requested ancillary and surgical patient procedures, excluding administration of IV medication.
  • Maintain equipment, instruments, and supply inventory levels.
  • Support the organization’s vision, mission, and values.
  • Support Lean continuous-improvement principles and act as a champion of change.
  • Provide and maintain a safe environment for caregivers, patients, and guests.
  • Conduct activities professionally and confidentially; comply with applicable laws, regulations, policies, and procedures; report known or suspected violations and cooperate with organizational investigations.
  • Deliver timely, efficient, accurate customer service and patient care.
  • Travel to business functions, trainings, meetings, and St. Charles Health System worksites.
  • Perform additional duties of similar complexity as required or assigned.

Benefits

  • In-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.
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