Medical Assistant - THO Operations

Cedars-Sinai•Beverly Hills, CA

15h•$25 - $34

About The Position

As a member of the patient care team, the Medical Assistant supports positive patient relations and accurate telephone communication. The role verifies patient information by interviewing patients and confirming the purpose of their visit, prepares patients for examinations by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting a summary of patient history. The Medical Assistant is trained to schedule appointments and performs routine duties related to collecting and maintaining current patient demographic and insurance information. The position also supports clinical operations by managing patient flow, preparing examination and procedure rooms, monitoring inventory and department data, maintaining equipment and supplies, assisting with quality assurance, and addressing or escalating patient, physician, and staff concerns. The Medical Assistant follows infection-prevention standards and department guidelines, participates in huddles and staff meetings, and may serve as a chaperone after completing the required training.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Assist as a chaperone when needed after completing required Chaperone Training.
Verify patient information by interviewing patients and confirming the purpose of their visit.
Prepare patients for examinations, perform preliminary physical tests, take blood pressure, weight, and temperature, and report patient history summaries.
Schedule appointments and perform routine duties to collect and maintain current patient demographic and insurance information.
Support positive patient relations and accurate telephone communication.