Lead Medical Assistant - THO Operations
About The Position
The Lead Medical Assistant functions as a clinical team lead for Medical Assistants in the office. The role supports physicians and clinical staff in delivering health care by performing medically related tasks and working across more than one specialty area. The Lead Medical Assistant orients and trains Medical Assistants using approved standard work, reviews clinical and administrative skills, assesses workflow, and monitors staffing and scheduling coverage. The position also supports patient care and office operations, including patient preparation, vital signs, medical record documentation, exam and procedure room setup, equipment and supply monitoring, quality assurance, and assistance during examinations or procedures within the role’s scope of practice. The Lead Medical Assistant helps manage patient flow, staff training and evaluation, department workflow, and administrative and clinical support activities. Cedars-Sinai provides primary, specialty, and urgent care across Southern California, alongside research, teaching, and community service. The organization describes a commitment to high-quality, innovative, coordinated, and compassionate healthcare, including programs to improve the health of vulnerable community members.
Requirements
- High school diploma or GED.
- Associate degree or college diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a board-approved Medical Assistant organization.
- At least 5 years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.
- Basic Life Support (BLS) certification upon hire; certification must be the AHA Healthcare Provider type.
Nice To Haves
- Graduation from an accredited X-Ray program with a vocational or technical diploma.
- At least 6 years of experience working as a Medical Assistant in an outpatient clinical or medical office setting.
- Certified Registered Medical Assistant certification upon hire from a board-approved Medical Assistant organization.
Responsibilities
- Leads huddles to monitor, assess, and evaluate department workflow.
- Provides orientation and training for Medical Assistants and administrative staff.
- Assists the Supervisor with preparing and documenting corrective actions and making recommendations related to them.
- Helps monitor policies and department-specific data to safeguard organizational resources.
- Evaluates staff administrative and clinical skills based on scope of practice.
- Manages patient care flow and helps monitor CS-Link message pools.
- Assists with administrative and clinical support activities, within scope of practice, including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll.
- Prepares patients for providers by reviewing current medications and recording them in the medical record.
- Takes appropriate vital signs and documents them in the medical record.
- Sets up exam and procedure rooms according to patient visit needs.
- Monitors clinical-area inventory, evaluates equipment, and cleans or reprocesses equipment and supplies.
- Assists providers during examinations and procedures within scope of practice and as directed by the provider.
- Assists with suite quality assurance measures, including recording quality-control testing on designated equipment.
- Helps address patient inquiries or complaints by directing them to appropriate medical staff, administrative staff, insurance plans, or departments.
- Acts as a chaperone when needed after completing required Chaperone Training.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
