About The Position

The Medical Assistant provides clinical and technical support to primary care providers across the Eastern Region and must have reliable transportation. The role supports efficient, accurate, patient-centered care by completing planned care items, preparing patients and providers for visits, monitoring equipment, and performing clinical testing in accordance with OSHA and CLIA standards. The Medical Assistant works with patients, families, specialists, providers, nurses, and other health care team members to coordinate continuity of care in a patient-centered medical home. This is a full-time, day-shift position working Monday through Friday, with evening coverage as business needs require and one Saturday per month. Compensation is $23 per hour. A sign-on bonus is offered: $500 at 90 days if registered or certified, and $500 at nine months; employees already registered or certified at hire receive a $1,000 sign-on bonus. The position is based at Community Health Center of Middletown in Middletown, Connecticut. The work involves standing, walking, lifting, and manual dexterity for clinical tasks, with potential exposure to blood-borne pathogens or biohazardous material.

Requirements

  • High school diploma or equivalency.
  • Completion of a Medical Assistant course from an accredited or recognized school.
  • Medical Assistant board certification from AAMA, NHA, or NCCT, or registration through AMT; certification or registration may be obtained within 90 days of hire.
  • CPR certification: current American Red Cross CPR for the Professional Rescuer and AED (CPR/FPR/AED), or current American Heart Association BLS/AED for Healthcare Providers.
  • Experience or skills with EKG use, appointment scheduling, word processing, computers, and familiarity with medical testing procedures.
  • Sound organizational skills and accuracy.
  • Demonstrated excellent communication and customer service skills.
  • Team-focused approach and demonstrated leadership qualities.
  • Reliable transportation.
  • Ability to perform clinical tasks requiring manual dexterity and moderate physical activity, including standing, walking, and lifting.

Nice To Haves

  • Bilingual.
  • Expert knowledge of the electronic health record.

Responsibilities

  • Apply evidence-based guidelines from regulatory and specialty groups and perform pre-visit preparation for scheduled primary care patients.
  • Collaborate with the primary care nurse and provider in electronic huddles using the Planned Care Dashboard to identify care due during each visit.
  • Prepare patients for provider visits according to established criteria and the nature of the appointment.
  • Accurately document chief complaints and evidence-based screening results.
  • Accurately perform and document patient vital signs.
  • Independently perform and document appropriate CLIA-waived tests, EKGs, and hearing and vision tests.
  • Prioritize daily responsibilities to reduce waiting time and collaborate with providers and clinical and clerical staff to facilitate patient flow.
  • Support other health care team members as needed and schedule tests and specialty referrals promptly according to provider orders.
  • Maintain a clean, orderly, and safe working environment; oversee supplies and medical logs as directed.
  • Set up and stock exam rooms and clean them at the end of each workday.
  • Follow infection-control standards, Universal Precautions, and agency safety policies and procedures.
  • Maintain yearly CPR certification as required for clinical employees.
  • Provide excellent customer service and contribute to quality care and teamwork in support of departmental and agency needs.
  • Complete agency-mandated in-service training workshops.
  • Communicate clinical and client information accurately to providers and take messages accurately.
  • Communicate effectively with other medical assistants and collaborate with providers and nursing staff.
  • Maintain client confidentiality while accessing client charts and health care information.

Benefits

  • Healthcare benefits.
  • Potential access for eligible employees to health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, flexible work arrangements where applicable, and other company-sponsored benefits; offerings and eligibility vary.
  • Sign-on bonus: $500 at 90 days if registered or certified and $500 at nine months; if already registered or certified at hire, a $1,000 sign-on bonus is paid.
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