Medical Assistant Bariatric and General Surgery

Banner Health

4d•Onsite

About The Position

The Medical Assistant works alongside providers and healthcare professionals in a fast-paced, patient-focused Bariatric and General Surgery clinic in Phoenix, Arizona. The role assists clinicians and nursing staff with medical care and direct patient care, applying specialized knowledge, judgment, and skills to support an excellent patient experience. The position works under the direct supervision of providers and interacts with patients, families, staff, physicians, and external healthcare contacts. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Uncertified Medical Assistants may be considered if they provide proof of completing a formal Medical Assistant education program; they must obtain national certification within 12 months of hire. The organization states that it invests in employees’ training, education, and career development.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved Medical Assistant training program as defined by state regulations.
Active Medical Assistant certification is required. Accepted examples include RMA with proof of current AMT membership, CMA with proof of current AAMA membership, CCMA with proof of current NHA membership (for tests administered after July 1, 2017), or NCMA with proof of current NCCT membership.
Certification or additional training must meet Meaningful Use requirements.
BLS certification is required.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
Uncertified applicants considered under the stated exception must provide proof of completion of a formal Medical Assistant education program and obtain national certification within 12 months of hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report indications of changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including taking blood pressure and documenting respiration, heart rate or pulse, and temperature; perform phlebotomies, ear irrigation, and EKGs as needed; act as a chaperone when needed.
Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary medical treatments and tests.
Communicate test results to patients and serve as a resource to clinicians; administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate billing information for patient encounters in a timely manner.
Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate needed maintenance and repairs.
Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Prioritize data from multiple sources to support responses to patients’ and families’ changing health status and communicate with physician offices to report, request, or clarify information.