Medical Assistant - Urology Marion

OhioHealth•Marion, IN

About The Position

The Medical Assistant performs administrative and clinical duties delegated by physicians and assists with patient care in compliance with the Ohio Administrative Code. Duties include routine clinical and administrative work needed by the assigned practice and may vary according to the office’s size and specialty. The role supports safe, high-quality, efficient care and patient experience while working within the applicable scope of practice. The Medical Assistant helps manage patient flow, prepares patients for visits, provides services and education as directed by providers, documents care, maintains records and equipment, and coordinates with patients and the health care team. The position also contributes to quality and operational improvement, serves as a resource in areas such as quality and electronic medical records, and may train and precept new staff.

Requirements

  • High school diploma or equivalent/GED.
  • Completion of a Medical Assistant Career Tech Program, School of Medical Assisting, or Military Medic Training; Paramedic (EMT-P) training; or one year of on-the-job training as a Medical Assistant in a like practice.
  • Basic Life Support (BLS) certification from the American Heart Association.

Nice To Haves

  • Experience using EMR documentation, preferably EPIC.
  • Experience as an EPIC Super User or trainer.
  • Experience as a preceptor.

Responsibilities

  • Facilitate efficient patient flow, prepare patients for visits, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
  • Complete Care Connect EMR documentation requirements and maintain current information, including monitoring the EMR in-basket.
  • Perform administrative duties necessary to support the practice.
  • Maintain and clean the environment, work area, and equipment; report equipment malfunctions to appropriate personnel.
  • Communicate respectfully and compassionately with patients and customers.
  • Collaborate with the health care team and anticipate its needs to support continuity and coordination of care.
  • Collect and monitor patient data and report patient data and needs as directed.
  • Follow documentation guidelines for chargeable patient items and services.
  • Monitor processes and services for quality, cost effectiveness, and efficiency; participate in quality and process improvement and implement recommendations.
  • Maintain professional competence through ongoing study of the field and completion of required training and education.
  • Promote patient quality, safety, and experience initiatives and serve as a role model.
  • Serve as a subject matter expert or resource in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
  • Support the development of standard work and necessary customizations.
  • Precept and train new staff.
  • Comply with scope-of-practice requirements.
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