Medical Assistant - MA, EMT, AEMT - University of Utah Hospital – Full-Time

University of Utah Health•Salt Lake City, UT

About The Position

This position provides assistive care to patients, facilitates efficient delivery of patient care, supports licensed staff, and assists with basic healthcare within the scope of practice and state law. It also performs clerical functions as a multi-skilled auxiliary worker. The role may provide direct patient care, including accessing and administering medications within authorized scope and applicable law. The University of Utah is a Level 1 Trauma Center, nationally recognized for academic research, quality standards, and patient experience. Its five hospitals and eleven clinics provide comprehensive services, medical advancement, and patient care. The position may work rotating schedules, including variable hours, weekends, nights, and holidays, to meet staffing and patient-care demands in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Demonstrated phlebotomy skills.
Demonstrated human relations and effective communication skills.
Ability to demonstrate proficiency in the specific clinic's specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is complete.
Ability to withstand being on one's feet for long periods and to move and lift patients and reach for and handle equipment.
Current University of Utah Health RQI Healthcare Provider eCredential, to be obtained within 30 days of hire.
One of the following current credentials or certifications: Advanced EMT certification with the State of Utah; Certified Medical Assistant (CMA) certification through AAMA; certification to practice as a Paramedic in the State of Utah; ABR-OE (Assessment-Based Recognition in Order Entry) credential through AAMA; Registered Medical Assistant (RMA) certification through AMT; National Certified Medical Assistant (NCMA) certification through NCCT; Clinical Medical Assistant Certification through NHA; or NRCMA - Medical Assistant certification through the National Association for Health Professionals.
Additional license requirements as determined by the hiring department.
Ability to meet the position's physical and working-condition requirements with or without accommodation.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-designated CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
Chaperone healthcare providers during examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and equipment repair needs; and restock supplies as needed.
Answer telephones, forward messages, and, under the direction of licensed staff, schedule appointments, procedures, and diagnostic tests.
Perform clerical duties, including filing patient medical information, locating and compiling department charts, obtaining outside medical records, and entering billing charges.
Attend and complete mandatory education on infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
After specialized training, perform patient phlebotomies according to clinic procedures and physician orders, as applicable.
Under direct supervision of licensed personnel, apply leads and monitors for diagnostic procedures such as EKG and ultrasound scans, as applicable.
Assist with inpatient and family education by providing educational materials and general health information, as applicable.
Assist with patient transportation to ancillary departments or inpatient units as directed by licensed staff, as applicable.
Instruct in Basic Life Support requirements, as applicable.
Perform IV access, as applicable.
Perform other duties based on department assignment.
Maintain regular, reliable, and punctual attendance during assigned shifts.