Medical Assistant Concord Orthopedics FT

Advocate Health • Concord, NC

10d • $22 - $33

About The Position

The Medical Assistant provides clinical and administrative support in an orthopedics clinic, following the Medical Assistant scope of practice, applicable policies and procedures, and specialty-specific training and competency requirements. The role includes patient rooming, assisting providers with procedures, laboratory tasks, point-of-care testing, and safely administering medications and vaccines. The Medical Assistant also supports clinic operations, communicates and collaborates with the care team, and maintains clean, stocked, and properly equipped work areas. The position requires providing age-appropriate care and applying knowledge of growth and development across the lifespan.

The position is full-time, benefits-eligible, and scheduled for 40 hours per week, Monday through Friday. The listed pay range is $21.85–$32.80.

Requirements

• High school diploma or GED.
• Greater Charlotte and Wake Forest: completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Greater Charlotte and Wake Forest: current American Heart Association BLS certification.
• IL/WI Divisions and Floyd & Navicent: American Heart Association BLS for Healthcare Providers certification within 45 days, unless the department leader determines it is not required.
• Greater Charlotte and Wake Forest: successful completion of Atrium Health’s competency assessment.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

• In Wake Forest, eligible certifications may include AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

• Follow the Medical Assistant scope of practice, clinic policies and procedures, and specialty-specific training and competency requirements when providing patient care.
• Perform patient rooming and visit tasks, including obtaining vital signs, reconciling medications, reviewing medical history, health maintenance, allergies, and screenings.
• Assist providers with procedures or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform additional clinic duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Cross-train to perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
• Communicate effectively and promptly, collaborate with the team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are functional and work areas are stocked.
• Provide care appropriate to patients’ ages and needs, using knowledge of growth and development across the lifespan and following departmental policies and procedures.
• Operate equipment necessary to perform the job.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for applicable shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED