Medical Assistant - Heart & Vascular

WakeMed Health & Hospitals • Raleigh, NC

12h

About The Position

The Medical Assistant works with the WakeMed Heart & Vascular team to care for patients with cardiovascular disease and advanced heart failure. The role collaborates with physicians, advanced practice providers, nurses, and other clinical professionals to provide patient-centered care in a specialty-care environment.

Responsibilities include preparing patients for visits, supporting providers during examinations and procedures, coordinating specialty care, and assisting patients with education and follow-up. The Medical Assistant also helps manage clinic operations and maintains clinical spaces and equipment in accordance with quality, safety, and infection-prevention standards.

Requirements

• One year of clinical experience as a Medical Assistant, or completion of an approved Medical Assistant program.
• High school diploma or equivalent.
• Experience as a Medical Assistant in a specialty practice environment.
• Ability to work effectively with interdisciplinary teams in a fast-paced clinical setting.
• Strong understanding of the needs of patients managing chronic cardiovascular conditions.
• Strong organizational, communication, and patient service skills.
• Ability to prioritize multiple responsibilities while maintaining accuracy and attention to detail.
• Compassionate, patient-focused approach and commitment to an exceptional patient experience.
• Strong critical-thinking skills and ability to adapt to changing patient and clinic needs.
• Commitment to continuous learning, teamwork, and clinical excellence.

Nice To Haves

• Previous experience working in complex specialty-care environments is strongly preferred.
• Medical Assistant certification is preferred in accordance with WakeMed requirements.

Responsibilities

• Room patients, obtain vital signs, update medical histories, and document information in the electronic medical record.
• Assist providers with examinations, procedures, and specialty cardiac care workflows.
• Coordinate care with physicians, advanced practice providers, nurses, and other interdisciplinary team members.
• Support patients with cardiovascular and advanced heart failure conditions through education, follow-up coordination, and appointment management.
• Process medication requests, prior authorizations, referrals, diagnostic testing, and specialty care coordination.
• Monitor provider schedules, manage patient flow, and contribute to efficient clinic operations.
• Communicate professionally and compassionately with patients, families, and healthcare team members.
• Maintain exam rooms, clinical supplies, and equipment while following quality, safety, and infection-prevention standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED