Part-Time EVENING Express Clinic - Medical Assistant - Short North

Equitas Health•Columbus, OH

21h•Onsite

About The Position

The Medical Assistant supports the clinical team by completing clinical and administrative tasks related to patient care under the direction of a nurse (RN/LPN) or provider. This position is for Equitas Health’s Express Clinic at the Short North location. The clinic’s stated hours are Monday through Thursday, 3 p.m. to 9 p.m.; hours may vary, including some evenings and weekends based on workload. The role includes patient intake and documentation, medication administration, exam-room preparation, assistance with procedures, referrals, follow-up, and routine administrative work. The Medical Assistant is expected to provide exceptional customer service, respect diversity, work cooperatively with the team, and contribute to a clean and functional workplace. The position may also involve mentoring new employees and students, participating in professional development and meetings, and completing other duties or projects assigned by Leadership. Hourly pay ranges by level: Medical Assistant I: $21.00; Medical Assistant II: $23.00; Medical Assistant III: $24.00.

Requirements

High school diploma or equivalent.
For Medical Assistant I, at least one of the following: a diploma from a Medical Assistant program; at least one year of medical assisting or related healthcare experience; Military Medic training; EMT-P (Paramedic) training; or an equivalent of one year of combined relevant medical assisting experience and education.
Basic Life Support certification from the American Heart Association or American Red Cross, maintained throughout employment.
For Medical Assistant II, completion and maintenance of all Medical Assistant I requirements and 2–3 years of medical assisting experience.
For Medical Assistant III, completion and maintenance of all Medical Assistant I and II requirements and at least 3 years of medical assisting experience.
Experience working with electronic health records.
Ability to work Saturdays.
Excellent interpersonal, organizational, and customer service skills.
Exemplary written and verbal communication skills.
Sensitivity to, interest in, and competence with cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, and chemical dependency, including demonstrated competence working with people of color and the gay, lesbian, bisexual, and transgender community.
Proficiency in Microsoft Office applications and other computer applications.
Reliable transportation, a driver’s license, and proof of auto insurance.
Ability to travel, drive or otherwise have reliable transportation; communicate in writing; use a computer for typing and patient care; and attend meetings.
Successful completion of background and reference checks and pre-employment drug testing.

Nice To Haves

Epic experience.

Responsibilities

Room patients, obtain vital signs, and update basic health information in the electronic health record (EHR).
Complete daily tasks such as answering phones, completing prior authorizations, and handling medical-record requests as requested by Leadership.
Administer ordered intramuscular, subcutaneous, or intradermal injections and record medications in appropriate logs and trackers.
Prepare exam rooms by cleaning and sterilizing surfaces and restocking supplies.
Assist providers with procedures as indicated.
Document care and patient interactions in the EHR.
Process referrals for specialty care and follow up as needed to help ensure quality specialty care.
Make follow-up phone calls to clients or other professionals as needed.
Follow Equitas Health Corporate Compliance Standards of Conduct and related policies and procedures.
Participate in agency meetings as requested by Leadership.
Provide exceptional customer service, anticipate customer needs, and take appropriate steps to resolve issues within scope.
Demonstrate unconditional positive regard and respect for diversity in interactions with clients, employees, interns, and others.
Help maintain a clean, orderly, and functional work environment.
Work flexibly and cooperatively as a team member and assist others.
Manage difficult or conflict situations constructively and seek appropriate assistance.
Act as a resource and mentor to new employees, students, and other team members.
Participate in departmental professional development activities.
Conduct special projects and perform other duties as assigned by Leadership.