Medical Assistant - Public Health Clinic

Kenosha County • Kenosha, WI

6d • Onsite

About The Position

Kenosha County Public Health is hiring a Medical Assistant to provide clinical assistance and administrative support in a community health clinic setting. The role supports equitable, quality healthcare and programs including immunizations, urine drug and alcohol testing, genetic testing, family planning and reproductive health, childhood lead testing, and tuberculosis screenings. The Medical Assistant works under the direction of the Clinic Supervisor and must relate effectively to diverse communities while respecting cultural and ethnic differences among clients and staff.

The position combines client-facing clinical duties with scheduling, recordkeeping, clinic supply management, and other administrative work. It also includes occasional weekend, holiday, and evening work, and may require a 24/7 response during public health emergencies and disease outbreak investigations. Applicants must submit a resume, cover letter, and copy of Medical Assistant Certification. The 2026 hiring range is $23.90–$27.15 per hour; the pay grade range is $23.90–$30.41 per hour.

Requirements

• Active Certified Medical Assistant (CMA) certification, maintained throughout employment.
• Knowledge of commonly performed patient care procedures and laboratory procedures.
• Strong time management, organization, and prioritization skills.
• Critical thinking, systems thinking, analytical and problem-solving skills, and sound judgment.
• Strong oral and written communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, and basic internet usage.
• Ability to interact sensitively and effectively with people from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and with people of all ages, gender identities, sexual orientations, and lifestyles.
• Ability to work effectively both in a team environment focused on customer satisfaction and independently to meet deadlines.
• Ability to remain professional and courteous, particularly in high-pressure situations.
• Ability to plan, organize, and manage competing priorities and challenges under pressure.
• Ability to establish and maintain collaborative partnerships with multicultural and multidisciplinary staff, management, community partners, and the public.
• Ability to maintain confidentiality and serve the public with honesty and integrity.
• Flexibility, initiative, attention to detail, and commitment; ability to thrive in a fast-paced organization and work respectfully in a diverse and inclusive environment.
• Occasional weekend, holiday, and evening work as required; ability to perform assigned work that may include a 24/7 response during public health emergencies and disease outbreak investigations.
• Ability to meet moderate physical demands, including exerting 25–50 pounds of force occasionally and up to 10 pounds frequently.

Nice To Haves

• At least one year of experience in a healthcare setting with direct client contact.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Answer community calls, schedule appointments, make follow-up calls, and retrieve messages.
• Register and check in clinic clients.
• Enter data and create reports in physical case files, spreadsheets, and the electronic medical records system.
• Assist clients with enrollment in state assistance programs.
• Collect service fees according to the fee schedule.
• Manage clinic supply inventory, including ordering, stocking, and expiration audits.
• Monitor and record vaccine refrigerator and freezer temperatures and promptly report concerns or equipment issues.
• Collect and prepare laboratory specimens, including venipuncture and directly observed urine collection for drug and alcohol testing.
• Perform point-of-care laboratory testing, including macroscopic urinalysis, drug and alcohol testing, pregnancy tests, and rapid HIV tests.
• Perform controls for various clinic equipment.
• Collect and enter client medical history into the electronic medical record.
• Assist with procedures while maintaining a sterile field.
• Prepare and administer oral and injectable medications as ordered by the provider or delegated by the Registered Nurse with provider oversight.
• Assist with offsite mobile missions in a variety of capacities.
• Ensure compliance with HIPAA policies and procedures regarding protected health information.
• Perform other duties as required or assigned, including response to public health emergencies and disease outbreak investigations.

Benefits

• Health insurance effective the first day of the month following 30 days of employment, with the ability to reduce premium contributions through wellness program participation.
• Dental insurance effective the first day of the month following 30 days of employment.
• Vision insurance effective the first day of the month following 30 days of employment.
• Flexible Spending Accounts.
• Employee Assistance Program.
• Paid Time Off.
• Paid Volunteer Time Off.
• Twelve paid holidays.
• Participation in the Wisconsin Retirement System, including county-paid life insurance; employee contribution is required.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed