Medical Assistant Float

Corewell Health•Watervliet, MI
•Onsite

About The Position

Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to clinical activities. The role supports delivery of health care, performs technical procedures and clinically oriented activities, and assists management in achieving office efficiencies in accordance with policies and procedures. The position supports physicians, clinic staff, and management while promoting customer satisfaction and the “Service First” philosophy. The Medical Assistant helps maintain patient flow, prepares patients for visits, provides services and education as directed by providers, and completes administrative work, including maintaining and monitoring the electronic health record. The role also helps maintain the care environment and equipment, communicates and collaborates with the health care team, collects and reports patient information, and assists providers with examinations, procedures, and treatments. Medications may be prepared, administered, and documented when within the employee’s scope of practice and directed by a provider.

Requirements

  • High school diploma or equivalent.
  • Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training, or at least one year of experience specifically as a Medical Assistant, LPN, Paramedic, or EMT performing direct patient care and clinical support functions consistent with Medical Assistant scope of practice.
  • Obtain one of the listed Medical Assistant credentials within 120 days: CMA (AAMA), CCMA (NHA), NCMA (NCCT), NRCMA (NAHP), or RMA (AMT).
  • Obtain Basic Life Support certification from the American Heart Association or American Red Cross within 90 days.

Nice To Haves

  • One year of relevant experience.
  • Experience working in a physician practice or healthcare setting.

Responsibilities

  • Facilitate efficient patient flow, including preparing patients for visits or admission and providing services and education as directed by providers and within scope of practice.
  • Perform administrative duties to ensure information is current and updated, including maintaining and monitoring the electronic health record.
  • Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
  • Greet and communicate with patients and families in a respectful and caring manner.
  • Communicate, collaborate, and anticipate the needs of other health care team members to support continuity, quality of care, and coordination of services.
  • Collect, monitor, and report patient data and needs to licensed team members as directed, following documentation standards.
  • Demonstrate ethical conduct and support continuous improvement in patient experience, safety, quality of care, and service.
  • Protect the privacy, confidentiality, and security of patient, staff, and organizational data, and adhere to organizational values, standards, and policies.
  • Maintain professional competence and complete required ongoing training and education, including department-specific requirements.
  • Assist providers with examinations, procedures, and treatments by preparing patients and ensuring necessary supplies and equipment are available.
  • Prepare, administer, and document medications within scope of practice and as directed by the provider.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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