Temporary Medical Assistant/ CCMA
About The Position
The Temporary Medical Assistant/CCMA provides indirect patient care in an office setting. The role greets and registers patients, verifies demographic and insurance information, performs clerical and administrative duties, and supports communication among patients and families, office staff, and medical staff. The position also participates in performance improvement and helps maintain patient safety and quality of care. The Medical Assistant supports clinic operations by managing appointments, phone calls, records, payments, and other office tasks. Duties and working conditions may change as organizational needs evolve. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions without compromising patient care.
Requirements
- High school diploma or equivalent.
- One year of experience in an office or clinical setting.
- Current, unexpired CPR BLS certification.
- Medical Assistant (MA) or California Certified Medical Assistant (CCMA) certificate.
- Ability to communicate effectively verbally and in writing.
- Basic computer knowledge.
- Ability to type 40 words per minute.
- Knowledge of medical technology.
- Excellent interpersonal skills.
- Submit an application/candidate profile and immunization documentation showing completion of MMR, hepatitis B, influenza, and a COVID-19 dose (Comirnaty or Spike); submit PPD documentation from within the past year. Individuals with a history of a positive PPD must provide documentation from a provider indicating they are free of active disease, or a blood test or chest X-ray from within the past year.
- Candidates who are not MA certified must take the MA Pre-Hire Test and achieve a score of at least 80% to continue in the hiring process. Candidates may retake the test after six months if they do not pass. CCMA candidates do not need to take the pre-test.
Nice To Haves
- Experience with billing and insurance.
- Bilingual English/Spanish skills.
- Ability to speak other languages.
Responsibilities
- Register patients using sign-in sheets and provide new patients with medical forms to complete.
- Verify patient demographic, employment, and insurance information.
- Provide secretarial, clerical, and administrative support efficiently.
- Perform patient-care-related duties in a manner that promotes safety and reduces the likelihood of medical or health care errors.
- Support and maintain a culture of safety and quality.
- Explain billing policies, collect copayments, and refer uninsured patients to the office manager.
- Schedule new and return appointments, explain registration procedures, give directions to new patients, and explain procedure preparation when appropriate.
- Answer telephone calls professionally and courteously, take messages, and direct calls to appropriate staff.
- Photocopy daily patient schedules, pull charts for the next day, and prepare charts for new patients.
- Maintain the daily patient log; file laboratory and test results; and file patient charts daily.
- Collect payments, write receipts, record payments in the ledger, balance petty cash, and make bank deposits.
- Validate parking tickets and call taxis for patients as needed.
- Maintain a good working relationship with office staff and physicians.
- Meet professional requirements, including dress and identification standards, punctuality, timekeeping, completing work and in-services on time, and attending or reviewing staff meeting materials as directed.
- Maintain patient confidentiality and comply with organizational policies regarding ethical business practices.
- Communicate the facility's mission, ethics, and goals, as well as the department's focus statement.
- Participate actively in performance improvement and continuous quality improvement activities.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
