Medical Assistant (MA)

American Family Care Channelview•Houston, TX

About The Position

Provides general nursing care to patients in an outpatient clinic setting. The Medical Assistant supports physicians and patient care by obtaining vital signs, preparing patients and equipment, administering prescribed medications and treatments, performing laboratory and specimen-collection procedures, documenting patient information and test results, and maintaining clinic and laboratory equipment and supplies. The role also involves responding to patient communications, assisting with referrals and pre-certifications, and helping maintain a safe, clean, and pleasant work environment.

Requirements

Medical Assistant certification or registry.
Basic computer knowledge, such as Microsoft Office.
Accuracy and attention to detail.
Positive customer-service skills.
Well-groomed appearance.
Tactful interpersonal skills.
Ability to speak and hear clearly, have close vision, stand for extended periods, reach and bend, walk, and periodically lift or move items weighing no more than 10 pounds.

Nice To Haves

Previous medical clerical experience.

Responsibilities

Measure and record temperature, pulse, blood pressure, and other vital signs, and report significant deviations.
Explain prescribed procedures and treatments to patients.
Prepare equipment and assist physicians during patient treatments and examinations.
Ensure ordered tests are performed accurately and in a timely manner.
Administer prescribed medications and treatments using approved nursing techniques.
Attend to patient comfort and needs and observe, document, and report patient conditions, reactions, and significant incidents.
Respond to life-saving situations according to nursing standards, policies, procedures, and protocols.
Start laboratory equipment, perform scheduled equipment maintenance, and maintain accurate daily logs of laboratory requests and results.
Collect blood and other specimens using approved equipment and procedures, observing aseptic principles.
Perform laboratory tests according to written instructions and document results in patient charts.
Perform daily quality-control and cleaning procedures according to guidelines.
Respond to laboratory messages and call-back requests and share responsibility for call-back sheets.
Use laboratory software and equipment according to the applicable procedures and instructions.
Perform drug-screening procedures in accordance with established rules and regulations.
Ensure immunizations are appropriate, documented, and administered using approved nursing techniques.
Conduct physician referrals and service pre-certifications as needed.
Document nursing histories and physical assessments accurately and promptly to support patient flow.
Prepare rooms and sterilize instruments, equipment, and supplies for procedures.
Keep the work area clean, neat, stocked, and supplied with laundered items; stock supplies weekly.
Manage difficult or emotional customer situations.
Rotate among clinical services, such as laboratory or nursing.
Maintain accurate patient charts, patient-care records, and other documentation.
Follow safety and security procedures, promote a safe and pleasant work environment, and report potentially unsafe conditions to management.
Respond to patient messages, document conversations in the electronic medical record, assist with patient discharge duties, and share responsibility for call-back sheets.
Perform other duties as assigned.