PRN Medical Assistant

Vanderbilt University Medical Center•Hendersonville, TN

12h

About The Position

The Medical Assistant assists providers with office examinations and procedures, organizes clinic patient flow, gathers and documents patient screening data, performs in-office diagnostic testing, and supports patient and family education. The role also includes cleaning rooms and instruments, ordering and distributing supplies, scheduling appointments and testing, triaging calls and messages, handling physician correspondence, and managing insurance referrals. The position requires strong organization, the ability to manage multiple tasks safely and efficiently, and effective teamwork. The Medical Assistant works under the direct supervision of the Provider/Office Manager. The role supports patient service and care coordination by welcoming and moving patients through the clinic, communicating delays, preparing patients for examinations, collecting vital signs, assisting with routine procedures, maintaining charts and care documents, and routing referrals and precertification information. The Medical Assistant uses the electronic health record, responds to patient questions and concerns, collaborates with the healthcare team, and participates in staff meetings, professional development, and quality-improvement activities. Regular and reliable attendance is required.

Requirements

Graduate of an approved discipline-specific program.
Less than one year of relevant work experience.
Ability to safely manage multiple tasks, work efficiently across varied responsibilities, and function as part of a team.
Regular and reliable attendance.

Responsibilities

Use current technology to move patients from waiting areas to exam rooms and regulate patient flow according to protocol.
Communicate delays to patients, provide professional service, identify patient and visitor needs, and assist with front desk and phone coverage as needed.
Gather screening and other information for the healthcare team.
Accompany patients and families to exam rooms, prepare patients for examinations, and perform diagnostic testing such as spirometry.
Work with providers to maintain efficient clinic flow, check schedules, and organize patient flow.
Assist with patient call-backs and prescription call-ins under physician direction.
Assist providers with routine office procedures and retrieve charts and clinical information, including lab results, x-ray reports, and consultation letters.
Assess the reason for a visit and document height, weight, temperature, and vital signs.
Maintain patient charts and care documents; prepare diagnostic testing requisitions; and send, receive, and route referral and precertification information accurately.
Schedule appointments and testing.
Distribute patient and family education materials as directed by clinical staff and help identify resources for patient healthcare needs.
Participate in staff meetings, set and pursue personal and professional goals, contribute to VIP goals, and participate in quality improvement through data collection and documentation.
Communicate and collaborate with healthcare team members, coordinate patient care as directed, use the EHR effectively, and receive feedback respectfully.
Triage patient and family calls, respond to phone and email messages, address patient questions and concerns, and refer matters to a supervisor, clinic staff, or provider as appropriate.
Maintain regular and reliable attendance and perform other duties as assigned.