Medical Assistant - Rheumatology

Saint Francis Health System•Springer, NM

10d•Onsite

About The Position

The Medical Assistant assists providers with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. The role also provides ancillary services and applies specialized knowledge or experience as needed. This position is based at the Rheumatology Springer Physician Clinic, Yale Campus, in Tulsa, Oklahoma, and is identified as safety sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or 1 year of related clinical patient care experience within the last 5 years in lieu of completing a Medical Assistant program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last 5 years is preferred in lieu of a Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, social history, symptoms, and interventions.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, prepare charts, and file correspondence and test results.
Coordinate care by messaging patients, handling telephone calls, scheduling appointments, and communicating prescription refill requests according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals.
Administer oral and intramuscular medications as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Follow current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.