About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, conducts initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies appropriate to the patient population served. The position prepares patients for examinations and procedures, documents relevant information, administers treatments as requested, obtains specimens, performs laboratory tests as directed, and assists physicians with procedures. It also coordinates referrals, admissions, prescriptions, outside tests, and appointments; maintains exam-room supplies and inventory; screens calls; assists with patient forms; and attends required meetings. The role requires effective communication, confidentiality, teamwork, customer service, and the ability to work independently. This is a full-time, first-shift position scheduled for 40 hours per week at Bronson Primary Care Partners in Battle Creek. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. A vocational coordinator determines eligibility for CMA or RMA within six months.
  • BLS certification required within 90 days of hire or transfer.
  • Knowledge of clinical skills required for medical assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal skills and the ability to handle information confidentially.
  • Clear and effective communication with patients, doctors, and other staff; excellent verbal and communication skills.
  • Ability to maintain patient confidentiality.
  • Ability to work independently and as an integral member of a healthcare team.
  • Personal computer skills and ability to input and retrieve data using the organization’s computerized systems.
  • Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.
  • Ability to sustain alertness and concentration during interactive, repetitive, or detailed work and computer use.
  • Ability to stand or walk considerably, regularly lift objects weighing 20 pounds or less, assist with heavier tasks such as lifting and moving patients, and perform some physically fatiguing positions and motions.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
  • Document pertinent information accurately in patient charts and maintain documentation standards.
  • Review charts before appointments to ensure requested items and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes.
  • Perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures such as laceration repair and pap/pelvic examinations.
  • Schedule outside tests or procedures, including imaging such as x-rays and MRIs.
  • Prepare patients for tests and procedures by providing appropriate instructions.
  • Coordinate admissions and referrals and call in prescriptions.
  • Stock examination rooms and conduct daily supply inventory; report items that need to be ordered.
  • Assist with appointment scheduling in the EMR system as required.
  • Screen calls and determine urgency, whether an appointment is needed, or whether phone advice is sufficient.
  • Assist with completion of patient forms, including workers’ compensation and disability forms.
  • Attend staff, educational, and other required meetings.
  • Perform other related duties assigned by nurses, the practice manager, or a physician.
  • Provide clinical information and support to providers and educate patients and families regarding medications, treatments, care, and referrals.

Benefits

  • External candidates may receive a sign-on bonus of up to $1,500.
  • External candidates may receive a $1,500 retention bonus.
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