Medical Assistant

GoHealth Urgent Care - UCSF Health•Arlington, VA

2d•Onsite

About The Position

The Medical Assistant plays a key role in supporting both clinical and front office operations. This position works closely with providers to deliver high-quality care while ensuring efficient patient flow and a positive, welcoming experience for every patient.

Requirements

High School Diploma or equivalent (required)
Minimum of 1 year of Medical Assistant experience (required)
Basic Life Support (BLS) certification (required at time of hire)
Must be obtained through the American Heart Association (AHA) or American Red Cross (ARC)
CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of start date
Proficiency in Medical Assistant clinical duties
Strong computer skills and ability to document efficiently
High attention to detail and strong organizational skills
Ability to work both independently and within a team environment
Strong written and verbal communication skills
Commitment to providing respectful, patient-centered care

Nice To Haves

Graduate of a Medical Assisting program
Experience in urgent care, emergency department, or hospital setting
Prior experience with patient registration or front desk responsibilities
Candidates with less than three (3) years of Medical Assistant experience must hold an approved Medical Assistant certification OR obtain certification within 12 months of hire
Accepted certifications include: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA or CHP), RMA – Registered Medical Assistant (AMT, AAH or ARMA), NCMA – National Certified Medical Assistant (NCCT), NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
Candidates may be considered without certification at time of hire if they have: 3+ years of Medical Assistant experience, AND 1+ year of experience in an urgent care, emergency department, or hospital setting
Licensed Practical Nurse (LPN) or Registered Nurse (RN)
Emergency Medical Technician (EMT) or Paramedic
Certified Nursing Assistant (CNA)

Responsibilities

Register patients and collect necessary demographic, insurance, and eligibility information
Process co-pays and assist with scheduling
Prepare patients for examination by obtaining medical history and documenting accurately in the medical record
Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight
Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and report results to providers
Draw blood and prepare specimens for laboratory analysis
Prepare, clean, and stock exam rooms; monitor inventory levels
Maintain accurate and timely documentation within the medical record system
Support front desk responsibilities, including phone management and patient communication
Conduct patient follow-up calls as needed
Complete opening and closing duties, including cash handling and end-of-day reconciliation
Perform equipment checks, quality control, and troubleshooting as needed
Follow all clinical, safety, and organizational policies and procedures
Perform additional duties as assigned