Medical Assistant (MA) - Physician Practice - Hubbard Primary Care

Mercy Health BSMH • Hubbard, OH

11d

About The Position

Mercy Health is a faith-based, patient-focused organization committed to enhancing the health and well-being of all people through exceptional care and a culture of compassion, collaboration, excellence, and respect. The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under a provider’s direction, the Medical Assistant helps address the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and may administer ordered medications within the Medical Assisting scope and state guidelines.

The role also supports providers with examination and treatment tasks and helps meet clinical and administrative needs in a high-volume environment. Associates must follow applicable legal requirements, maintain departmental competencies, and may be asked to perform other job-related duties as directed, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification within 12 months of the start date from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). NCMA and NRCMA certifications are not accepted in South Carolina.
• If unable to obtain Medical Assistant certification, Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable; it is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH locations.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines and patient-care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Contribute to completion of the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature.
• Document patient and family needs and participate in planning and implementing patient care.
• Administer ordered medications within the Medical Assisting scope of practice and applicable state guidelines.
• Record medical histories, vital statistics, and other information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED