Medical Assistant - Surgery Associates

York Hospital•York, ME

About The Position

York Hospital is seeking a Medical Assistant for Surgery Associates. The Medical Assistant supports patient care in accordance with York Hospital protocols and procedures, demonstrating clinical competence in office-specific procedures, treatments, patient and caregiver education, and patient advocacy. The role includes patient intake and documentation, electronic record management, follow-up on test results, practice-specific clinical tasks, patient communication, and support for providers during clinical sessions. The Medical Assistant also helps maintain exam rooms, supplies, and office operations while working collaboratively with the practice team in a changing, fast-paced healthcare environment.

Requirements

  • Graduate of an approved or certified Medical Assistant Training Program, or have previous experience in a Medical Assistant role or other Allied Health credentials.
  • Maintain and demonstrate competency in Basic Life Support (BLS) for the Healthcare Provider, with current certification or the ability to obtain it within the preliminary employment period.
  • Maintain competency in infection control, safety, and required practice-specific skills.
  • High school diploma or GED accepted.
  • Two or more years of related experience and/or training in a practice setting, or an equivalent combination of education and experience, preferred.

Nice To Haves

  • Associate’s degree or higher education preferred.
  • Previous experience in a surgery office is a plus.
  • CNA applicants are welcome.

Responsibilities

  • Assist with patient care according to York Hospital protocols and procedures, including office-specific procedures, treatments, education, and patient advocacy.
  • Room patients and complete initial intake, including reviewing personal, medical, medication, and allergy histories; obtaining vital signs, height, and weight; completing health screening tools; and documenting information.
  • Enter and retrieve information using computerized patient record systems; sort, file, forward, and scan information into electronic records as directed.
  • Check for outstanding test results, route results to providers, follow up with patients as directed, and coordinate appointments, referrals, consultations, or authorized prescriptions as appropriate.
  • Perform practice-specific clinical tasks, which may include basic lab work, drawing and processing or sending specimens, preparing specimens such as cultures, urinalysis, and Pap smears, assisting with minor procedures, and performing point-of-care tests such as EKGs, strep screens, and HgA1C tests as directed.
  • Administer immunizations and medications as directed by providers and manage vaccine supplies.
  • Assist with patient registry management, patient reminders, health promotion efforts, pre-visit planning, and chart preparation.
  • Provide customer service in person, by phone, or through practice-supported patient messaging systems, acting as a liaison between patients and the practice team.
  • Organize exam rooms, prepare rooms for procedures, perform general cleaning and office upkeep, and assist with quality monitoring, record keeping, and equipment and supply inventory.
  • Work efficiently with providers during clinical sessions as a reliable, flexible, and dependable team member.
  • Collaborate with healthcare providers, physicians, the Practice Manager, clinical staff, and support staff regarding practice and patient needs.
  • Remain organized and calm in a fast-paced medical office, and adapt to the changing healthcare environment.
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