Medical Assistant - Culver City (On-Site Full-Time)
About The Position
As one of Tia’s Medical Assistants, you will perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, and collecting & preparing blood and other samples. Tia is on a mission to transform healthcare for women, integrating primary care, gynecology, mental health, dermatology, and evidence-based wellness. Tia is technology-enabled, advancing and scaling excellent care through a proprietary clinical and operational platform. We are deepening and expanding one of the most comprehensive preventive care models for women on the market, with a growing focus on cardiometabolic health, longitudinal data, and earlier risk detection across the lifespan.
Requirements
- Phlebotomy
- Vitals documentation
- Autoclaving + disinfecting
- Supply expiry review
- Supply management & ordering
- Highly organized
- Ability to multitask
- Strong process orientation
- Excellent patient service orientation
- Detail-oriented
- Keep a vibe of calm, steadfastness and composure under pressure
- Authorized to work in the US
- Medical Assistants complete credentialing with specified payors and that you authorize Tia to complete this credentialing through our preferred vendors.
Nice To Haves
- Backgrounds that are meaningfully different from those already forming our team.
- Diverse background, a range of care experiences in different communities or various modalities
- Former positions in delivering care for women in the following situations is a plus, including care delivery for LGBTQ populations
- Experience running data security protocols and have a strong understanding of HIPAA
Responsibilities
- Ask why and probe deeply to understand the reason for the patient's visit.
- Ask questions to collect background story -- leaving notes for providers
- Review health summary with patient, ensure all the info is accurate
- Take the patient's vitals and record
- Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
- Confirm patients current pharmacy preference and update in TiaMD and DrChrono
- Order Labs and imaging
- Ensure all Dx codes are properly added to lab and imaging orders
- Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
- Ensure that patients are moved from front of house to back of house- “room patients”
- Leverage providers with signals if they are running behind / clinic is backed up
- Monitor the schedule to know who has checked in
- Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
- Practice Personalized care
- Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
- Remember the nuances of each patient, remind providers of these nuances
- Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
- Communicate and document these nuances when appropriate
- Perform phlebotomy on patients as needed
- Uphold the clinical guidelines for Phlebotomy
- Maintain the order and spotlessness of the clinic
Benefits
- Tia is an equal opportunity employer.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
