Medical Assistant - West Hollywood, CA - Onsite

Tia•West Hollywood, CA

12d•$21 - $23•Onsite

About The Position

Tia is seeking a Medical Assistant to support daily clinical operations and patient flow at their West Hollywood clinic. This role involves rooming patients, gathering health information and vitals, assisting providers, preparing exam rooms, performing phlebotomy, and ensuring a positive patient experience. The ideal candidate is organized, detail-oriented, calm under pressure, and dedicated to providing excellent patient care within an integrated women's health model.

Requirements

Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements
Experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting
Phlebotomy experience
Experience taking and documenting vitals
Comfort using electronic medical record systems and clinical documentation tools
Strong attention to detail and ability to follow clinical workflows and documentation standards
Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment
Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion
Understanding of HIPAA and patient confidentiality requirements
Authorization to work in the United States
Ability to work Monday-Friday opening or closing shifts, with rotating Saturdays as needed

Nice To Haves

Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings
Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities
Experience with DrChrono, TiaMD, or similar EMR systems
Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows
Strong understanding of data security protocols and healthcare privacy requirements

Responsibilities

Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates.
Monitor the schedule, facilitate patient movement between front and back of house, and partner with the care team to maintain clinic flow.
Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and ensuring timely completion of follow-up items.
Perform phlebotomy and specimen collection according to Tia’s clinical guidelines and safety standards.
Prepare, clean, disinfect, and restock exam rooms, manage supplies, check expiration dates, autoclave, and order supplies as needed.
Capture patient preferences, needs, and context to support the delivery of thoughtful, individualized care.