Medical Assistant - Orthopedics

WellSpan Health•Chambersburg, PA

About The Position

Provides safe, therapeutic, and efficient care and services to patients. Assists with direct patient care, performs treatments, administers medications when qualified and appropriately supervised, and provides care instructions to patients and families as directed by providers. Participates in the patient-centered practice team by helping develop office workflows that support patient-centered care. Specific clinical duties may vary by specialty and department competency checklist. Supports providers during visits and examinations by collecting and entering information in patient records, carrying out orders, and completing post-visit education and instructions. Performs clinical and administrative duties, maintains patient confidentiality and clinical competencies, and contributes to safe, efficient office operations. The position is full-time, day schedule.

Requirements

High school diploma or GED.
One year of Medical Assistant experience or completion of a Medical Assistant program.
Basic Life Support certification upon hire.
Completion of required education programs and competency testing needed to perform at an advanced level.
Medical terminology knowledge upon hire.
Proficient communication skills, including use of the SBAR technique.
Ability to present clinical information effectively to the care team.
Proficiency navigating and entering information into an electronic health record.
Ability to model teamwork.
Self-motivated and dependable.
Ability to work independently.

Nice To Haves

Associate degree in Medical Assistant studies or a Medical Assistant diploma program.
Certified Medical Assistant certification upon hire.

Responsibilities

Obtain and document the reason for visit and patient vital signs, including temperature, blood pressure, weight, BMI, respirations, and pulse as applicable.
Collect, process, handle, store, and track specimens according to provider direction and established protocols before transportation to the laboratory.
Keep patient care areas stocked with unexpired medical supplies and ensure equipment is in good working condition with current biomedical assessment checks.
Handle, store, and clean instruments, equipment, and supplies according to manufacturer guidelines.
Prepare patients for scheduled procedures and set up the required instruments and supplies.
Use Standard Precautions for all patient encounters.
Arrange ordered diagnostic and therapeutic services by completing paperwork and scheduling appointments.
Track, review, and monitor diagnostic test results under provider direction; relay results and follow-up instructions to patients as directed.
Prepare and administer prescribed vaccines, medications, and controlled substances under direct supervision of a licensed nurse or provider and within demonstrated competencies.
Ask screening questions, identify risks and contraindications, and observe patients for appropriate responses.
Document and process prescription requests and refills according to protocol.
Perform basic office procedures, examinations, and tests ordered by providers when competent, such as EKGs, ear lavages, and vision tests.
Provide and review standard patient care instructions and education with patients and family members as directed by providers.
Gather comprehensive health information from patients or family members for review with providers or clinical resources, including information used to help determine urgency or alternative care venues for acute problems.
Return patient calls in a timely manner.
Complete pre-visit planning and visit preparation according to established guidelines.
Obtain health information at visits, which may include review of systems, history of present illness, and past medical and social history.
Review and update medication information in the electronic health record.
Complete office standing orders for patients’ chronic and preventive healthcare needs.
Manage daily patient flow and prioritize delegated patient-care tasks, including inbox management.
Take ownership of an office function or process improvement under supervisor direction.
Maintain strict confidentiality of patient health information.
Complete annual corporate compliance and other mandatory education.
Support providers during visits and examinations by documenting information, carrying out orders, and completing post-visit education and instructions.
Maintain a score of at least 80% on yearly audits.
Comply with safety regulations, report actual and potential errors and hazardous conditions through the Safety Reporting System, identify opportunities to standardize and error-proof processes, and participate in safety education and root cause analyses as required.
Follow established policies and procedures and quality, safety, environmental, and infection-control standards.
Maintain clean work areas as required and maintain professional growth and development.
Support positive patient and family experiences and foster teamwork with coworkers and providers.
Practice fiscal responsibility through improvement and innovation, and attend practice meetings.
Maintain required clinical competencies throughout employment.
Care for and maintain department or entity equipment and supplies and distribute mail.
Enter and retrieve data from established computer files using relevant software applications.