Medical Assistant - Primary Care

Spectrum Healthcare Resources•Fairfax, VA

7d•Onsite

About The Position

Spectrum Healthcare Resources is seeking an experienced Medical Assistant for a full-time opportunity at the Fairfax Ambulatory Care Center in Fairfax, Virginia. This role supports patient care and treatment by ensuring all necessary medical services are scheduled and ordered. The Medical Assistant will greet visitors, manage patient records, screen walk-in patients for eligibility, and handle administrative and clerical tasks to support clinical staff. This position offers a chance to work with active military, veterans, and their dependents in an outpatient setting with an emphasis on work-life balance.

Requirements

High school diploma or GED equivalent.
Successful completion of a Medical Assistant Training course or associates in Medical Assisting from an accredited college.
Documented experience in the medical field and in work acting in such capacity.
Current certification in Basic Cardiac Life Support (BLS).
Ability to read, write, and speak English well enough to effectively communicate with patients and other staff members.
Knowledge of computer operations and proficiency in the use of basic word processing, data entry, and automated records.
Must be a U.S. citizen.

Responsibilities

Provides medical assistant services in support of patient care and treatment.
Ensures all treatment requested by the provider has been scheduled/ordered.
Greets all visitors and determines the nature of the visit.
Checks patient’s medical records and places patient’s medical record in appropriate location.
Ensures third party collection form is current.
Ensures all supporting documents in medical records are properly identified.
Screens walk-in patients for eligibility for treatment.
Makes medical identification card and completes third party insurance information and advance directives paperwork, if necessary.
Answers telephone in 30 seconds or less; obtains identifying information and determines the urgency of the call.
Refers caller to appropriate staff member.
Takes messages as appropriate.
Applies clinic guidelines concerning release of patient information.
Transfers misdirected calls to the appropriate number.
Attempts to resolve complaints of an administrative nature and refers other complaints to appropriate authority.
Provides requested information and assistance to patients whenever possible; refers patients to other appropriate sources for information if necessary.
Maintains and stocks forms and inventory needed at front desk.
Performs various other clerical tasks to assist clinical staff members including obtaining pathology reports, x-rays, or other results from the specialty areas.
Responsible for tracking of some reports including logging return of pathology reports in a computerized database.
As required, types routine correspondence, medical statements, and memorandums as directed by the clinical staff.