Primary Care Medical Assistant

Southwest Care Center • Albuquerque, NM

6d • Onsite

About The Position

Southwest Care Center is seeking a full-time Primary Care Medical Assistant to work in our Jefferson Clinic in Albuquerque, NM. Southwest Care Center is a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/HepC treatment, testing and other services within our communities. The Medical Assistant will screen patients, perform charting, assist nurses and providers, maintain exam rooms, perform phlebotomy and administer injections. They will also manage appointments, maintain infection control, understand emergency protocols, and assist with drug assistance programs and patient referrals. The role involves understanding mandatory reporting, utilizing the Vaccine program, and counseling patients per treatment plan. The Medical Assistant must demonstrate age-appropriate care and provide culturally sensitive care. They will also perform in-house waived testing and quality controls.

Requirements

• Basic Life Support required.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.

Nice To Haves

• One (1) year or more direct patient care experience in a family medical practice setting preferred.
• Completion of a medical assisting program or certification highly desirable.
• Athena EMR experience preferred.
• Team collaborator and patient advocate along with the ability to work in a fast-paced environment.

Responsibilities

• Screens patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager.
• Performs accurate charting in medical record in accordance with established SCC policies and procedures.
• Provide assistance to nurses and providers, as needed.
• Maintain exam rooms and work areas (i.e., keeping well‐stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy).
• Perform phlebotomy/fingerstick, as permitted by training.
• Administers injections according to position requirements and as trained.
• Perform procedures, as ordered, and trained.
• Able to accurately make/cancel/reschedule appointments in the appointment system.
• Able to follow‐up on appointment to determine patient compliance and contact patients to reschedule (no‐show policy).
• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
• Understand all emergency protocols and respond accordingly.
• Have current knowledge of and participate in maintenance of drug assistance programs.
• Understand and assist in the referral process of patients to outside services or providers.
• Follow‐up on patient referrals, as necessary.
• Understand mandatory reporting of child/elder abuse policy and procedure.
• Understand and utilize the Vaccine program where applicable and document accurately on forms and vaccine administration records.
• Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.), as assigned.
• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Provide culturally sensitive care.
• Performs in‐house waived testing, after they are quality controlled, which may include some or all of the following: pregnancy tests, hemocue/Hemoglobin, glucometer, urine dip, hemoccult‐stool, or a quick throat swab.
• Point of Care Testing and quality controls.
• Other duties as assigned.

Benefits

• Generous time off plans including sick and holidays.
• Tuition reimbursement and other professional development programs.
• Full benefits package including medical, dental, vision, 401k, supplemental life and spousal coverages, employer paid disability, and access to the 340B prescription program if a patient at SCC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed