About The Position

Under the direction of the Office Manager, the Medical Assistant performs administrative and clinical duties to care for patients in an ambulatory setting and plays an integral role in the care team model. Administrative work includes maintaining medical records, handling patient calls, completing forms, and coordinating records and clinical information. Clinical work includes measuring and recording vital signs and medical histories, preparing patients for examinations, assisting providers, and administering medications as directed by a physician or advanced practice provider.

Requirements

  • High school degree or GED.
  • Current Medical Assistant certification.
  • Basic Life Support (BLS) certification required by 03/01/2025.
  • Excellent interpersonal skills and ability to work effectively with the medical team.
  • Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
  • Ability to operate medical equipment safely and correctly.
  • Knowledge of infection prevention and control standards and practices.
  • Flexible and organized, with the ability to function under stressful situations.
  • Ability to understand, interpret, and apply instructions, guidelines, and procedures.
  • Cultural sensitivity and ability to work with ethnically diverse patient populations.
  • Ability to prioritize and work on multiple tasks.
  • Intermediate experience with computers and information systems.

Nice To Haves

  • Previous experience as a Medical Assistant.

Responsibilities

  • Ensure relevant reports, test results, laboratory results, and correspondence are available before patient appointments.
  • Escort patients to exam rooms, interview them, measure vital signs, and document information in medical records.
  • Review patient medical records to identify needed services and check the status of referrals since the previous visit.
  • Assist physicians or advanced practice providers during examinations and procedures.
  • Provide patients with information and instructions as authorized by a physician or advanced practice provider.
  • Stock exam rooms, maintain instruments, and prepare instruments for sterilization and storage.
  • Provide clerical support, including completing forms and requisitions, answering phones, sending and receiving medical records, and obtaining laboratory, x-ray, hospital, and referral information.
  • Clean rooms between patient visits according to infection prevention and control standards.
  • Administer medications and immunizations under the authorization and supervision of physicians or advanced practice providers.
  • Process messages from patients and front-office staff to physicians and advanced practice providers.
  • Process messages and callbacks to patients, medical offices, and pharmacies.
  • Process medication refills according to protocols.
  • Maintain logs and complete required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and sterilization fluid charge.
  • Perform EKGs and simple CLIA-waived medical office laboratory and screening tests.
  • Collect and process blood and other non-blood specimens for the diagnosis, treatment, and prevention of disease.
  • Participate in process improvement activities to enhance patient care and service.
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