Medical Assistant, Full-Time

American Family Care•Gardendale, AL

About The Position

American Family Care (AFC) is hiring a Medical Assistant to support clinical care, patient service, insurance verification, and front-desk operations in a fast-paced urgent care clinic. The role includes triaging patients, collecting vital signs and histories, performing venipuncture and point-of-care testing, assisting with procedures and treatments, registering patients, verifying insurance, collecting payments, and maintaining accurate electronic medical records. Medical Assistants also educate patients, provide discharge instructions, participate in team huddles, maintain compliance logs, and support infection-control and HIPAA standards. The work environment is a fast-paced urgent care setting with prolonged standing and walking, routine exposure to blood and body fluids requiring strict PPE adherence, and occasional lifting of up to 25–30 pounds. The position requires availability for evenings and weekends and the ability to float to nearby centers as needed.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least 1 year of experience with insurance verification and patient registration.
  • Current Basic Life Support (BLS) certification or ability to obtain it before starting.
  • Proven venipuncture and specimen collection skills.
  • Ability to pass a drug screen and criminal background check.
  • Availability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients and collect vital signs and medical histories.
  • Perform venipuncture and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
  • Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and address concerns with empathy and professionalism.
  • Participate in daily huddles and maintain compliance logs, including crash cart and refrigerator temperature logs.
  • Support infection-control and HIPAA standards.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities.
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