Medical Assistant/Vitals Technician - Shoals

OneOncology•Muscle Shoals, AL

About The Position

The Medical Assistant/Vitals Technician supports patients and physicians by obtaining and providing information, services, and assistance. The role helps healthcare providers during examinations, supports patient education as requested by providers, and assists with medical procedures such as bone marrow biopsies and lumbar punctures. It also involves coordinating hospital admissions and laboratory procedures, arranging pathology specimen delivery and maintaining pathology records, recording patient height, weight, and vital signs, escorting patients to rooms, and verifying medication lists during visits with Advanced Practice Providers. The technician maintains a safe, clean, and confidential care environment, including preparing patient rooms for appointments and complying with company, state, and federal healthcare and confidentiality regulations. The position requires working closely with patients and healthcare teams, maintaining emotional stability in stressful situations, and participating in educational opportunities to keep job knowledge current. This is not a supervisory position.

Requirements

  • High school diploma or GED.
  • Ability to learn new tasks and make sound judgments.
  • Excellent listening skills.
  • Good oral and written communication skills.
  • Ability to work in close contact with patients.
  • Excellent computer skills.
  • Ability to maintain emotional stability when coping with human suffering, emergencies, and other stressors.
  • Positive and caring demeanor.
  • Flexibility.
  • Strong teamwork skills.

Nice To Haves

  • One year of experience in a related field or position.
  • Clinical Medical Assistant Certification or Clinical Nurse Assistant Certification.

Responsibilities

  • Adhere to current CCI annual standards pertaining to OCM and Portal measures.
  • Support patient care delivery by assisting healthcare providers during examinations.
  • Provide medication and diet information to patients as requested by a provider.
  • Assist physicians with medical procedures, including bone marrow biopsies and lumbar punctures.
  • Arrange hospital admissions and laboratory procedures.
  • Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
  • Maintain patient confidentiality and protect patient care information.
  • Participate in educational opportunities to update job knowledge.
  • Complete pathology order forms, arrange specimen delivery, and maintain current pathology request records.
  • Obtain and record each patient's accurate height and weight at each visit.
  • Obtain patient vital signs, including pulse, temperature, respiration, and blood pressure.
  • Escort patients to rooms.
  • Verify medication lists during each Advanced Practice Provider visit.
  • Adhere to annual CCI standards based on current criteria.
  • Keep patient rooms clean, sanitized, and prepared for the next appointment.
  • Ensure compliance with company, state, and federal confidentiality and healthcare regulations.
  • Perform other duties as assigned.
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