Medical Assistant Supervisor - Castle Pines Family Practice
About The Position
OnPoint Medical Group is searching for an outstanding Medical Assistant Supervisor to join our team at Castle Pines Family Practice! Come join a great group of medical professionals as our network continues to grow! OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible. Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands. About the Role: The Medical Assistant Supervisor at Dakota Ridge plays a pivotal role in ensuring the smooth and efficient operation of medical assistant activities within the healthcare facility. This position is responsible for overseeing the daily functions of the medical assistant team, ensuring that patient care and administrative tasks are executed with accuracy and compassion. The supervisor will coordinate appointment scheduling, manage workflow, and serve as a liaison between medical assistants, healthcare providers, and patients to optimize service delivery. Additionally, this role involves training, mentoring, and evaluating staff to maintain high standards of clinical and administrative performance. Ultimately, the Medical Assistant Supervisor contributes to enhancing patient satisfaction and supporting the overall mission of the healthcare organization through effective team leadership and operational excellence.
Requirements
- Completion of a Medical Assisting program or equivalent (LPN, RN, EMT)
- Minimum of 3 years of experience as a medical assistant in a family, internal medicine or pediatrics clinic.
- At least 1 year of supervisory or team lead experience in a healthcare environment.
- Proficiency in medical appointment scheduling systems and electronic health records (EHR).
- Strong knowledge of clinical procedures, patient care standards, and healthcare regulations.
Nice To Haves
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
- Associate degree or higher in Health Sciences or related field.
- Experience working in a multidisciplinary healthcare team.
- Familiarity with healthcare quality improvement initiatives and patient satisfaction metrics.
- Advanced training or certification in healthcare management or leadership.
- Bilingual abilities to support diverse patient populations.
Responsibilities
- Supervise and coordinate the daily activities of the medical assistant team to ensure efficient patient flow and high-quality care.
- Manage medical appointment scheduling processes to optimize provider availability and patient access.
- Provide training, guidance, and performance evaluations for medical assistants to promote professional development and adherence to clinical protocols.
- Collaborate with healthcare providers and administrative staff to address operational challenges and improve patient service delivery.
- Ensure compliance with healthcare regulations, safety standards, and organizational policies within the medical assistant department.
- Complete Medical Assisting duties when needed.
Benefits
- Health insurance plan options for you and your dependents
- Dental, and Vision, for you and your qualified dependents
- Company Paid life insurance
- Voluntary options for short-term disability, and long-term disability coverage
- AFLAC Plans
- FSA options
- Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
- Paid Time-Off earned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
