Medical Assistant Supervisor

The US Oncology Network • Peoria, IL

12d • Hybrid

About The Position

Illinois CancerCare is seeking a highly organized and patient-focused Medical Assistant Supervisor to join our team. The Medical Assistant Supervisor plays a key leadership role in coordinating medical assistant functions and patient care across multiple sites. This position supports the Nursing Director in ensuring efficient patient flow, appropriate staffing, and high-quality care. The Supervisor also oversees training, performance evaluations, and daily operations of the medical assistant team, while occasionally assisting with direct patient care.

Requirements

• High school diploma or GED (required)
• 5 years of clinical experience required
• Strong communication, problem-solving, and multitasking skills
• Familiarity with EMR systems and medical terminology
• Ability to work independently and as part of a team in a fast-paced environment

Nice To Haves

• At least 2 years of supervisory experience preferred
• CMA, CNA, or equivalent preferred.

Responsibilities

• Coordinate daily room assignments and schedule Medical Assistants to support physicians.
• Monitor physician schedules to identify and resolve coverage issues.
• Assist with patient care procedures, including taking vitals and performing EKGs and oxymetrics.
• Assess skill and performance levels of Medical Assistants; conduct annual evaluations.
• Manage hiring, promotions, disciplinary actions, and terminations in collaboration with HR.
• Oversee continuing education and training programs for Medical Assistant staff.
• Review and approve timecards across multiple sites.
• Conduct and document Medical Assistant meetings and annual safety training.
• Communicate operational policy changes and ensure implementation.
• Attend company meetings, take minutes, and relay information to staff.
• Maintain confidentiality in accordance with HIPAA and organizational policies.
• Dispose of hazardous materials properly and follow OSHA Universal Precautions.
• Supervise Medical Assistants and other non-licensed patient care providers across multiple locations.

Benefits

• Medical, dental, and vision insurance (multiple plan options)
• Special wellness programs – Maven, HingeHealth, Livongo, Vitality, and Wondr
• 401(k) retirement plan with employer contributions
• Company-paid life, short-term, and long-term disability insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Discounts through our Perks Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED