Medical Assistant Specialist - Training Position

AllCare Georgia • Atlanta, GA

10h • Onsite

About The Position

AllCare is seeking a Medical Assistant Specialist to conduct training for new hires and provide remediation training for existing centers and employees. The role also performs clinical duties and shifts on the clinic floor to support patient care and clinic operations. The specialist mentors medical assistants, collaborates on training materials, documents training and performance, and stays current on company workflows and policies. The position requires travel between locations throughout the assigned region or market and flexibility to work schedules that may include evenings and weekends.

Requirements

• High school diploma or GED.
• Completion of a medical assistant training program with certification.
• At least 2 years of medical assistant experience in primary care, urgent care, or an emergency room setting.
• At least 1 year of experience as a trainer or mentor in a primary care, immediate care, or urgent care setting.
• Knowledge of computerized information systems (EMR) used in clinical management settings.
• Direct experience with clinical intake and patient data collection.
• Direct experience collecting laboratory specimens, including blood draws/venipuncture, urine collection, and point-of-care testing.
• Direct experience performing EKG testing.
• Meet applicable state requirements and licensing requirements.
• If required by the state, maintain current certification from AAMA, NCCT, AMT, or another certifying body approved by the Board.
• Experience with basic computer software and ability to learn electronic medical record systems.
• Flexibility to work various schedules, including evenings and weekends.
• Ability to travel between locations throughout the assigned region or market.
• Ability to stand for extended periods, lift and carry medical equipment or supplies, and assist with patient mobility.

Nice To Haves

• Athena EMR experience is preferred.
• At least 2 years of customer service experience or experience in a medical office setting.
• At least 3 years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting.
• Knowledge of federal, state, and local laws and regulations, including OSHA and HIPAA requirements.

Responsibilities

• Conduct comprehensive training sessions for new medical assistant hires on clinical procedures, administrative tasks, and clinic protocols.
• Assess training needs and provide remediation for performance gaps found during onboarding or ongoing evaluations.
• Mentor and support new hires during and after their training period.
• Collaborate with the Clinical Training Specialist to develop and update training materials and protocols in line with current practices and regulatory requirements.
• Work alongside medical assistants on the clinic floor to demonstrate best practices, troubleshoot issues, and support smooth operations.
• Work clinical shifts in the assigned pod, assisting with patient intake, assessments, and basic medical procedures as needed.
• Maintain documentation of training sessions, attendance, and performance evaluations.
• Participate in continuing education to stay current on company workflows, SOPs, and policies.
• Travel between locations in the assigned region or market.
• Work flexible schedules, including evenings and weekends, to accommodate training, assigned clinical shifts, and call-outs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED