Medical Assistant, Senior Urogynecology

UPMC•Pittsburgh, PA

5d•Onsite

About The Position

The Senior Medical Assistant assists physicians with patient care and related clerical, environmental, and organizational tasks to support patient satisfaction. In addition to core Medical Assistant responsibilities, this role serves as a lead resource for day-to-day workflow issues and office procedures. The successful candidate works with the manager to identify opportunities to improve clinical and non-clinical functions, infection control procedures, and patient assessments. The position is located at UPMC Passavant and requires travel 25% of the time. The stated schedules are Monday through Friday, either 7:30 a.m. to 4:00 p.m. or 8:00 a.m. to 4:30 p.m. Weekend and holiday work is not required, though hours may change based on business needs. Applicants are placed on the appropriate Medical Assistant Career Ladder title and salary based on individual experience and education.

Requirements

High school diploma or equivalent.
Successful completion of a Medical Assistant Program or equivalent hospital program (LPN/RN/EMT), successful completion of a certification examination (AMT, AAMA, NAHP, NCCT, or NHA), or at least one year of experience in patient care.
Basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.
Responsibility and proficiency in three practice-category-specific tasks.
CPR certification based on AHA standards, including didactic and skills demonstration components, within 30 days of hire.
One of Advanced Cardiac Life Support (ACLS), Basic Life Support (BLS), or Cardiopulmonary Resuscitation (CPR).

Responsibilities

Work with the manager to identify opportunities to improve clinical and non-clinical functions, infection control procedures, and patient assessments.
Obtain laboratory and X-ray reports, hospital notes, and referral information; complete forms and requisitions as needed.
Schedule appointments and verify insurance coverage and patient demographics.
Perform phlebotomy, EKGs, and level-one laboratory procedures; perform clinic procedures according to policy and procedure.
Assist physicians with procedures and document patient information in the medical record.
Serve as the department super user for Epic Care.
Answer calls and provide pertinent information, including patient education, as directed.
Prepare and manage charts, ensuring information is completed and filed appropriately; perform other front-office responsibilities as required.
Prepare patient rooms and set up instruments and equipment according to department protocol.
Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; follow the scheduled maintenance program and keep appropriate records.
Manage supplies inventory and restock exam and procedure rooms.
Serve as a lead person for day-to-day workflow issues and office procedures.