Medical Receptionist Urogynecology

Trinity Health • Chicago, IL

2d

About The Position

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to serve as the first point of contact for patients and help create a positive experience while supporting efficient office operations and patient care. The role includes welcoming patients and visitors, managing registration and insurance details, scheduling appointments, answering phones, supporting payments and billing, assisting with patient communications and paperwork, maintaining records, and coordinating with providers and clinical staff.

The position is part time on the day shift. A high school diploma or GED is required, or applicants aged 15–17 may qualify with a valid work permit from their high school. Coursework in insurance or billing, medical practice education, or seminars is preferred but not required. No credentials or licensure are required. One to two years of experience in a medical or physician office or customer service environment is preferred.

The organization describes day-one benefits for eligible team members, career growth and professional development opportunities, and a supportive, team-oriented workplace. It emphasizes compassionate, person-centered care and is an Equal Opportunity Employer.

Requirements

• High school diploma or GED, or applicants aged 15–17 must have a valid work permit from their high school.
• One to two years of experience in a medical or physician office or customer service environment is preferred.
• No credentials or licensure are required.

Nice To Haves

• Coursework in insurance or billing, medical practice education, or seminars.
• One to two years of experience in a medical or physician office or customer service environment.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Benefits

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED