Manager, Urogynecology

Sutter Health•San Jose, CA
•$110,282 - $165,422

About The Position

Manages and provides operational leadership to assigned areas of the Medical Foundation and outpatient clinics, ensuring they meet organizational goals and initiatives for patient and team safety, affordability, quality, patient satisfaction, and access. Plans and organizes operations and resources to support effective and efficient delivery of patient care in accordance with applicable laws, standards, and regulations. Establishes protocols and practices and ensures compliance with department, affiliate, operating-unit, and/or system standards, policies, procedures, local and state standards, and applicable laws and regulations. Identifies best practices, standardizes workflows and processes, and develops plans to implement changes. Establishes and manages capital and operational budgets to achieve financial targets through effective use of personnel, resources, and supplies. Builds and maintains partnerships with internal and external peers, leaders, and local, state, or federal agencies to collaborate on initiatives and resolve issues. Provides guidance and/or direct intervention to resolve challenging or complex situations. This is a regular, exempt, full-time position working 40 hours per week on the day shift, Monday through Friday, with no weekend requirements. The posted annual pay range is $110,281.60 to $165,422.40. Eligible positions include a comprehensive benefits package.

Requirements

  • Bachelor's degree in Business Administration, Healthcare, or a related field; equivalent experience may be accepted in lieu of the degree.
  • Eight years of recent relevant experience.
  • Extensive knowledge of healthcare operations in a non-acute setting and how departmental processes and workflows affect other departments.
  • Comprehensive knowledge of applicable state, federal, licensing, and local regulations related to outpatient services, including Medicare, MediCal, Medicaid, the Knox Keene Act, and the Starke II Statute.
  • Ability to form relationships with physicians and medical directors, as well as nursing and other key departments.
  • Demonstrated leadership skills, including team building, coaching, and mentoring, and the ability to motivate and engage others.
  • Tactical and analytical thinking and planning skills, including the ability to develop plans, identify obstacles, and resolve operational issues.
  • Ability to establish effective working partnerships with employees, peers, physicians, and/or leaders to achieve business objectives.
  • Verbal, written communication, and interpersonal skills.
  • Ability to handle difficult circumstances and make sound business decisions with little direction.
  • Ability to work in a dynamic, fast-paced environment with changing business priorities.
  • Organizational and time-management skills, including the ability to prioritize multiple projects while delivering quality service and achieving business results.
  • Customer-service focus in decisions and actions.
  • Ability to work with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
  • Working knowledge of wage and hour laws.

Responsibilities

  • Manage and provide operational leadership to assigned Medical Foundation and outpatient clinic areas.
  • Ensure organizational goals for patient and team safety, affordability, quality, patient satisfaction, and access are met.
  • Plan and organize operations and resources for effective and efficient patient care.
  • Establish protocols and practices and ensure compliance with applicable organizational standards, policies, procedures, and laws and regulations.
  • Identify best practices, standardize workflows and processes, and develop plans to implement operational changes.
  • Establish and manage capital and operational budgets to achieve financial targets through effective utilization of personnel, resources, and supplies.
  • Develop and maintain partnerships with internal and external peers, leaders, and relevant agencies to collaborate on initiatives and resolve issues.
  • Provide guidance and/or direct intervention to resolve challenging or complex situations.

Benefits

  • Comprehensive benefits package for eligible positions.
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