Medical Assistant/Receptionist
About The Position
Advanced Pain and Anesthesia Consultants (APAC) is seeking a Medical Assistant / Receptionist to support both clinical and front office operations across our Crown Point and Valparaiso locations. This role combines patient care and front office support, offering a variety of clinical and front office responsibilities. It provides an opportunity to build both administrative and hands-on healthcare skills within a supportive, collaborative, patient-centered team in a modern outpatient healthcare environment. APAC is a stable, Joint Commission-accredited organization specializing in comprehensive pain management, utilizing a multidisciplinary team approach.
Requirements
- High School Diploma or GED.
- At least one year of administrative experience.
- At least one year of experience in a healthcare setting.
- At least one year of hands-on experience using an Electronic Medical Record (EMR) system.
- Strong communication, customer service, organizational, and multitasking skills.
- Ability to maintain accurate documentation and protect patient confidentiality.
- Comfortable balancing clinical and administrative responsibilities.
Nice To Haves
- Medical Assistant Certification.
- Knowledge of medical terminology and medical office procedures.
- Experience with Microsoft Office and EMR systems.
Responsibilities
- Welcome patients, manage check-in and check-out, register new patients, and collect co-pays and deposits.
- Answer incoming calls, schedule appointments, and gather required patient information.
- Prepare patient paperwork, insurance documentation, and consent forms.
- Maintain accurate patient information and electronic medical records while protecting confidentiality.
- Obtain and document medical histories, vital signs, and other clinical information.
- Prepare exam and treatment rooms, clean instruments, stock supplies, and monitor inventory.
- Assist physicians with procedures, patient care, medication administration under physician supervision, and patient transfers.
- Provide compassionate support and assistance to patients and their families.
- Follow HIPAA, OSHA, facility policies, and required compliance standards.
- Perform other clinical and administrative duties as assigned.
Benefits
- Opportunity to build both administrative and hands-on healthcare skills
- Supportive, collaborative, patient-centered team
- Modern outpatient healthcare environment
- Stable, Joint Commission-accredited organization
- Meaningful work that directly supports patients and their care
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
