About The Position

The Medical Assistant/Receptionist works in the Float Pool, supporting Stamford Health Specialty and Primary Care offices throughout the organization. Float Pool team members work in a dynamic environment and are expected to be adaptable, self-driven, and comfortable supporting a variety of offices. Assignments may be at locations in Norwalk, Wilton, Darien, Stamford, New Canaan, Riverside, and Greenwich. The role provides outpatient patient care under the direction of a practicing physician, physician assistant, or licensed nurse, and performs clinical and clerical duties to support the patient experience. The schedule is Monday through Friday, with shifts from either 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m.

Requirements

  • High school diploma or equivalent.
  • Certification or diploma from an accredited Medical Assistant school or program.
  • Heart Saver or BLS certification.
  • Basic computer skills, including MS Office, Word, and Excel.
  • Strong telephone and customer service skills.
  • Effective verbal and written communication skills.
  • English proficiency.
  • Willingness to work in a team environment.
  • Flexibility in response to unexpected changes in workload.

Nice To Haves

  • National certification.
  • Two years of job experience.

Responsibilities

  • Greet patients in person or by telephone and answer or refer inquiries.
  • Prepare patients for healthcare visits by directing or accompanying them to examination rooms, providing gowns and drapes, helping with positioning, and arranging room instruments, supplies, and equipment.
  • Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming the purpose of visits or treatments.
  • Assist healthcare providers during examinations and support patient care delivery.
  • Prepare laboratory specimens, perform basic on-site laboratory tests, dispose of contaminated supplies, and sterilize medical instruments.
  • Draw blood, prepare patients for x-rays, take electrocardiograms, remove sutures, and change dressings.
  • Record patient examinations, treatments, and test results.
  • Schedule hospital procedures, surgeries, and tests.
  • Obtain precertification and test results.
  • Handle phone calls and messages concerning prescriptions, notes, forms, and related matters.
  • Complete disability and insurance forms.
  • Maintain clinical flow throughout all areas of the practice.

Benefits

  • $5,000 sign-on bonus available.
  • Medical, dental, and vision coverage effective on the first day of employment.
  • Generous paid time off.
  • Retirement savings plan with employer contributions.
  • Career growth opportunities.
  • Supportive, collaborative team environment.
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